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Don't take candy from strangers.
The softban system of soulsgames only cares about impossible stats on characters (SM/SL don't match, key items, before it would be possible) and wether or not "params" have been changed, which range from weapon stats to merchant inventories, damage formulas or all kinds of gameplay-related properties and values. DS2 is blissfully unaware of purely cosmetic modifications or graphic's API calls made by other programs.
Like many people, i used Borderless Gaming, ReShade and even directly modded textures via UXM in the past without issues. I'm also using RivaTuner for it's OSD for 10+ years.
https://steamcommunity.com/sharedfiles/filedetails/?id=2486665446
A more "convenient" way, is to use a tool, like "Borderless Gaming" (>free version<[github.com], latest version can be bought on Steam for a few bucks) or "Special K"[www.pcgamingwiki.com]. I put convenient in quotations, because now you'd need two tools.
Come to think of it, if the game doesn't stretch it's image in windowed mode for UW resolutions, you may be able to just get UW working, by forcing a borderless window, without Flawless Widescreen.
https://steamcommunity.com/sharedfiles/filedetails/?id=1973065002
The only thing I could think of is that.. maybe the updated exe is causing issues? Really depends on how much was changed and where. If it's recent comments complaining about the issue, it may be the exe. If it's old comments, likely some random program or messed up config that hinders it from working. Make sure nothing is interfering with the game and try different window modes, like try both fullscreen and windowed/borderless. User Borderless Gaming for a borderless windowed mode. Also, you likely.. maybe.. still have to use nvidia surround to get it working at all. As in, have 1 big monitor virtually. If you don't enable surround it may just not work.
Edit: Also I am stupid, OP has a 21:9 monitor, not multi-monitor. Either way.
https://steamcommunity.com/sharedfiles/filedetails/?id=1973065356
https://steamcommunity.com/sharedfiles/filedetails/?id=1973065391
These are 192:9.