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You can't summon if your sign is down, so don't place it both at the same time.
You can't summon / be summoned if you're in the Champions Covenant.
And, You can't summon if you have an effigy effect active.
You may tried that already but It's better to be said. I can't help you more
the only thing is that maby one of you got softban , one of you used before hacks ? or some program to the game ?
However the regionlock is definitely not the reason for your connectivity, it is actually a pretty useless feature. In case of the PC version at least.
#1: FromSoftware hired incompetent I.T specialists to build their server infrastructure. Therefore, even though one has met all requirements for multiplayer it is almost certain that connection with other players is impossible or very unlikely.
#2: FromSoftware decided to use this "Soul Memory" matchmaking system (which of course is idiotic) and NOT INCLUDE A PASSWORD BASED SUMMONING SYSTEM. The incompetence is blatant.
In summary: Despite meeting ALL requirements to match with a friend, one will STILL NOT BE ABLE TO CONNECT WITH THAT FRIEND (even while using the Name-engraved Ring, etc.) because From Software decided to build a blatantly incompetent server infrastructure. ON TOP OF THE BLATANT technological faults of From Software, they couldn't think of a password-based matchmaking system to integrate with the Soul Memory system (or, MAYBE JUST DON'T USE A SOUL MEMORY SYSTEM WHICH IS PROVABLY STUPID and DOES NOT serve the purpose From Software intended it to). So good luck connecting with friends because other than random connections (after all- if there are thousands of people online it is likely a successful connection COULD occur once in a blue moon) you won't see anyone.
So... What if i tell you that this is happening to me and one friend of mine right now?
one day i was playing DS2 SOTFS with 2 friends, my friend and i beat the Lost Sinner for second time using Bonfire Ascetic, and then we just cant see each other summon sign (excact same problem than yours) but i still can summon my other friend (who has less soul memory than the friend i cant summon) and vice versa.
we tried reinstall the game but it didnt work
we waited for a few minutes last night, then deleted it and put it somewhere else... didnt work.
last week we tried and wait for at least 10 minutes, same results :c
i think this may be a bug or something but idk, we both reinstalled the game but didnt work