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Does the menu appear when clicking the character portrait? or using a controller?
There were a couple people that had the game crash when using Tab to access the tool wheel, perhaps your issue is related. They solved it by clearing their existing save data, usually occured on new game install.
The quickest way to test if that's it is to go to
C:\Users\<User-Name>\AppData\Roaming\Warner Bros. Interactive Entertainment\
There will be a LEGOWorlds directory holding all your save data, rename it to something else, launch LEGO Worlds and start a new game, check if Tab works now. If that works you can try restoring your SavedGames folder from inside the renamed directory and put it in the new one in the hope the issue is caused by something else.