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Devil May Cry 4 Special Edition

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Liandri 2017 年 5 月 21 日 上午 11:21
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[Guide] Temporary fix for start-up crash
NOTE:
If you were directed here by Capcom, let them know that this is not okay.
I suggest anyone having issues like this one to demand a permanent fix from Capcom.
Small but important aspects of the engine are broken, and it is more apparent on newer systems. For now I know that there are at least 4 affected games using the same engine:
- Devil May Cry 4 Special Edition
- Resident Evil Revelations
- Resident Evil Revelations 2
- Ultimate Marvel vs. Capcom 3

Fixing these issues will not be a problem, should Capcom become interested. Kindly ask them to provide permanent fixes.

Remember that you can issue a refund for your game if certain conditions apply. Read here: https://support.steampowered.com/kb_article.php?ref=6695-QIKM-7966

---
Temporary fix for start-up crash
...and possible solutions to other types of crashes. See below.
Thanks to ThreeSon for providing information and access to the game, and for testing.
Thanks to hinosuna for providing the file from Japanese edition of the game.
I'll try to update this post when I have more useful information.

0. Delayed crash due to 3rd party overlay applications.
If you have Discord running, make sure Discord Overlay is disabled for Devil May Cry 4 Special Edition, as it causes delayed crash from the very start. You can also try to globally disable Discord Overlay or shut down Discord to make sure it will not interfere with the game.
Additionally, try to disable any other 3rd party applications that add overlays into games. Another problematic application is RTSS (Rivatuner Statistics Server). You can disable its 'Stealth' mode or shut it down completely before running the game.

1. The most possible issue you are experiencing - immediate start-up crash.
For this issue, "Problem details" section inside the crash dialog shows this:

Problem Event Name:
APPCRASH
Application Name:
DevilMayCry4SpecialEdition.exe
Application Version:
1.0.0.0
Application Timestamp:
556d7520
Fault Module Name:
DevilMayCry4SpecialEdition.exe
Fault Module Version:
1.0.0.0
Fault Module Timestamp:
556d7520
Exception Code:
c0000005
Exception Offset:
006970eb

Note the Exception Offset value. If it's same for you, this is your problem. Here is how you can fix it.

--- 2023-10-01 edit start ---
Important:
As of 2023 August 7th, the instructions below do not work for the current game build on Steam, but read here to understand the situation better. There was no actual game update. If you are able to acquire the DevilMayCry4SpecialEdition.exe from the previous game build, it'll work.

You can get that file like this:
- Open the Steam Console. You can do it by navigating to steam://nav/console from your web browser.
- Paste download_depot 329050 329051 2134096917157924646 into the command line and press Enter.
- You'll see the folder path where the file is downloaded. Go there, get the file and place it under the game folder. Overwrite if asked.
--- 2023-10-01 edit end ---

  • a) Get any hex editor.
    I recommend HxD (portable version available): website[mh-nexus.de]

  • b) Launch your hex editor. Drag-and-drop the DevilMayCry4SpecialEdition.exe file from the game folder to hex editor window. Or press Ctrl+O and use that to open the file.
    To find this file on your PC, right-click Devil May Cry 4 Special Edition in your library - Properties - Local files - Browse local files.

  • c) Go to offset (Ctrl+G): 6790E7 (or 6787303 in decimal mode).
    Older version (pre-2018.03.28) offsets:
    WW: 6964ac (or 6907052 in decimal mode)
    Japanese: 69686c (or 6908012 in decimal mode)
    You'll see the following hex values at cursor position:
    80 02 00 00
    Change them to this:
    00 05 00 00
  • d) Save the file (Ctrl+S). All done.
You can try running the game now. This should work for absolute most people having this exact crash.

Still having the same crash happening? Are you from the future? See below.
  • a) Repeat the above editing process, but this time write different values to the same offset. Depending on screen resolution you want to use in game, try these:
    1280xAny and above: 00 05 00 00 <- this is the value suggested above 1360xAny and above: 50 05 00 00 1440xAny and above: A0 05 00 00 1600xAny and above: 40 06 00 00 1920xAny and above: 80 07 00 00 2560xAny and above: 00 0A 00 00 3840xAny and above: 00 0F 00 00
  • b) After this change, even if the game will run, it will not allow you to change the screen resolution from PC Settings menu. To solve this issue, open this file for editing (use Notepad or any other text editor here): %LOCALAPPDATA%\CAPCOM\DEVILMAYCRY4SPECIALEDITION\config.ini
    Locate the following line:
    Resolution=Unknown
    and change it to your desired resolution. For example:
    Resolution=1920x1080
    Then save the file (Ctrl+S). Done.
After this, the game will allow you to change screen resolution from PC Settings menu.

The problem with this solution is that you will not be able to properly play the game on resolution lower than the limitation set by editing this value. Hence why this solution is temporary, until properly fixed by developers.

NOTE: At any point you can revert changes by Verifying Integrity of Game Files.

2. Possible crash after few minutes of playing on Windows 7.
For this issue, "Problem details" section inside the crash dialog would show something like this:

Fault Module Name:
d3d11.dll
Fault Module Version:
6.2.9200.16570
Fault Module Timestamp:
5153774d
Exception Code:
c0000005

Devil May Cry 4 Special Edition should not be affected by this problem, even though some people may suggest otherwise.
It appears that KB2670838 does not need to be uninstalled and you don't need old d3d10.dll / dxgi.dll files to play Devil May Cry 4 Special Edition. It also appears that no game is affected by this issue when running on Windows 8, 8.1 or 10.
Still, the following guide may be helpful to owners of original Devil May Cry 4 who have problems playing it in DX10 mode: http://steamcommunity.com/sharedfiles/filedetails/?id=929804187
3. Unable to view pre-rendered movies and startup logos.
It's highly unlikely that many people are having this exact problem, because it's difficult to break Windows Media Player or have it removed from the system. However owners of special regional N and KN editions of Windows are affected. Here are links to relevant installation packages for such systems:

Update 2018.03.28:
Added offset for updated file.

Edit 2019.12.20:
Second guide:
[Guide] Temporary fix for Fatal Error (DXGI_ERROR_DEVICE_REMOVED)

Update 2023.10.01:
Added instructions for the latest "update".
最后由 Liandri 编辑于; 2023 年 10 月 1 日 上午 2:59
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正在显示第 136 - 150 条，共 520 条留言
shadey1255 2019 年 2 月 10 日 下午 5:45 
引用自 Liandri：
引用自 shadey1255：
Great fix, thank you so much but I have another question. The issue I had with this game is that it launched windowed black screen for a couple seconds and close. This happens to be the same exact problem I have with other Capcom games. Since this fix worked for DMC4, is there a way I can apply it to the other games? The games in question are RE (Resident Evil) HD remake, RE0 HD, RE6, RE Revelations,and RE Revelations 2. These games worked fine until I upgraded my CPU and MOBO a few months ago and I was never able to find a working solution. I would really appreciate any help or if maybe you could just point me in right direction
I doubt it's the same problem. Do you see other people with same issue reporting the problem solved after they used an older monitor or after they disable DSR (or similar resolution feature)? If not, then it's not the same issue.

I've seen many of those threads go unsolved, the few solutions I have seen that come up refer to a windows pack, updating directx, a wmv file, or configuring the resolution in the ini, but none of these worked for me. There isn't even an ini file to configure (hidden items box is checked)
#136
Liandri 2019 年 2 月 10 日 下午 8:21 
引用自 shadey1255：
引用自 Liandri：
I doubt it's the same problem. Do you see other people with same issue reporting the problem solved after they used an older monitor or after they disable DSR (or similar resolution feature)? If not, then it's not the same issue.

I've seen many of those threads go unsolved, the few solutions I have seen that come up refer to a windows pack, updating directx, a wmv file, or configuring the resolution in the ini, but none of these worked for me. There isn't even an ini file to configure (hidden items box is checked)
Well, I could check one of these games for you. The easiest way for me to do that is remotely. Check the previous page.
#137
shadey1255 2019 年 2 月 11 日 下午 1:44 
引用自 Liandri：
引用自 shadey1255：

I've seen many of those threads go unsolved, the few solutions I have seen that come up refer to a windows pack, updating directx, a wmv file, or configuring the resolution in the ini, but none of these worked for me. There isn't even an ini file to configure (hidden items box is checked)
Well, I could check one of these games for you. The easiest way for me to do that is remotely. Check the previous page.

Hmm I'll think about the remote option for now, I'd like to keep trying first. Thank you though, very much appreciated
#138
CyberAngel 2019 年 2 月 24 日 下午 5:39 
Thanks, man. What the hell this hasn't been fixed yet...
#139
Jae 2019 年 2 月 24 日 下午 7:49 
First fix worked for me, awesome. thanks for the quick fix!
#140
Alcatraz 2019 年 3 月 11 日 下午 4:15 
Dude, you are a damn crack!! Thank you!!
#141
Tallcat 2019 年 3 月 17 日 上午 12:02 
I've been unplugging my main monitor, launching the game, and then plugging my monitor back in to get this game to work. The hex edit makes it so I no longer have to do that. Thank you so much for this!
#142
Sonic Flash 2019 年 3 月 17 日 下午 2:09 
Step 1) did it! Thank you!

...Though it did take me a while to figure out that I needed to use a third party program to open up the crash log in the first place. I thought you were assuming that something was coming up on screen. As a result I found this early but thought "Nothing like that is coming up; something *else* must be wrong..."
#143
Swirly 2019 年 3 月 18 日 下午 1:22 
yo sonic what\s the third party program you used?
#144
Legend 2019 年 3 月 25 日 下午 2:36 
It fix my problem... tnx!!
#145
Intel 2019 年 3 月 27 日 下午 11:02 
Seems there was an update today that changed the executable and broke everything again. Is there a new fix?
最后由 Intel 编辑于; 2019 年 3 月 27 日 下午 11:02
#146
Liandri 2019 年 3 月 28 日 上午 5:42 
引用自 TheIntellectional：
Seems there was an update today that changed the executable and broke everything again. Is there a new fix?
I've checked the new file and here is the updated offset: 6790E7 (6787303 decimal)

Let me know if it works, so I'll add it to my post.
#147
Intel 2019 年 3 月 28 日 上午 6:59 
引用自 Liandri：
I've checked the new file and here is the updated offset: 6790E7 (6787303 decimal)

Let me know if it works, so I'll add it to my post.

Works, thank you!
最后由 Intel 编辑于; 2019 年 3 月 28 日 上午 6:59
#148
Heef 2019 年 3 月 28 日 下午 9:39 
This worked on the updated .exe file. Thanks!
#149
v-lpfei 2019 年 4 月 27 日 下午 6:53 
Is it related to updating the post-Chinese version?
引用自 author：

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#150
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Devil May Cry 4 Special Edition > 综合讨论 > 主题详情
发帖日期： 2017 年 5 月 21 日 上午 11:21
回复数： 520

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