ShellShock Live
BoxHands Mar 16, 2015 @ 4:42pm
Error authenticating
I have no idea if this is a common thing but I have been trying to play this since I got it yesterday and can’t get to the main menu. Any advice about port forwarding etc or is it just a UK server thing?
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Showing 1-15 of 17 comments
BoxHands Mar 16, 2015 @ 6:38pm 
Yea dude. Please let me know if you come across something yourself.
BoxHands Mar 19, 2015 @ 3:13pm 
Looks like it is a port forwarding thing. The devs are aware of the issue and we just need to wait for them to sort it out. Would be nice to play it offline on steam, but I suppose this is the curse of green light.
EffecTive Mar 20, 2015 @ 5:54am 
try to see if the windows firewall or your antivirus is blocking it from going online
same was happenning for my friend and i found out that his antivirus was blocking it so try unblocking it it may help
rusty booi Mar 20, 2015 @ 7:21am 
Pretty sure my antivirus isnt blocking anything. All my other steam games run fine, so I'd think the problem is with the game, not my computer settings.
BoxHands Mar 21, 2015 @ 5:16pm 
I just made an exception rule for AVG and it is working fine. Looks like they need to contact the firewall providers and get them to let their game through.
SystemError514 Mar 22, 2015 @ 1:33am 
Originally posted by BoxHands:
I just made an exception rule for AVG and it is working fine. Looks like they need to contact the firewall providers and get them to let their game through.

Thank you!!!
rusty booi Mar 22, 2015 @ 1:44am 
Firewall on or off, doesn't make any difference for me. Still can't play it.
Frosty Blizzard May 23, 2016 @ 5:38pm 
I bought this game recently, it's a lot of fun. Today though, I've run into this problem all day. Are their any solutions yet?
BoxHands May 25, 2016 @ 7:24am 
I haven’t tried it in a while but it was working without firewall jiggery pokery the other week. The DRM server connection issues are so frustrating when you want to play. I get that the original was pirated a LOT, but these issues put me write off the game after paying a notable amount for it in the first place.
Some Guy Jan 7, 2017 @ 2:10pm 
This is 2017 for GOD SAKE AND THIS HASN'T BEEN FIXED?!?!? I cant get in when i played it yesterday but its not working today idk why
cat haver Jan 7, 2017 @ 3:20pm 
I don't know, It might be the cache on the game that has been corrupetd.
NiceGuy Feb 10, 2017 @ 9:19pm 
im still getting this and cant play are the servers down perma or not
have been playing last night fine, this morning im getting the error authenticating or whatever, wtf?
hazzard Sep 20, 2017 @ 3:52am 
Looks like I'm going to refund this game if it doesn't get fixed!
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Date Posted: Mar 16, 2015 @ 4:42pm
Posts: 17