Crash at start-up with Windows 10 64-bit

[SaltyChihuahua]

Hi,

I'm getting a crash when I try to play the game. It starts in a small windows that remains white and I get a crash report of the application (doesn't say error, just that it crashed and will look for a solution).

The Settings.ini was not created, I created one as suggested by other users and it didn't fix the problem. Also tried several compatibility modes and none worked.

I'm using the 372.54 Nvidia graphic drivers, apparently there is a problem with those, but as I play other games I don't want to downgrade them.

Is there something else I could try? Is this going to be fixed?

[Jds4578]

first of all, yes i did try it, it canceled out my 2nd monitor, which is what i did not want to happen, and secondly it did crash. just like before it was disabled. so, thanks for the help, but it didnt work for me :P P.S. with a picture like that, it makes you look like a troll. a joker/clown, ha !

[Chill-Out-Zone]

If you don't know... You need your graphic driver to use your graphic card. It's so simple as that, so don't listen to Dogs Orbs.

[SaltyChihuahua]

Maybe he is referring to disable the driver of the dedicated GPU to force the use of the integrated...

Anyway, is this going yo be fixed?

[Jds4578]

well , someone did report it, on the nvidia forums, a good while ago, but no fix has been made for it. 372.70 latest doesnt fix it.

[ShadowNate]

AMD GPU 16.9.1 driver here on Windows 10 x64. This is an issue with The Secret Of Monkey Island: Special Edtion and the Monkey Island 2: Special Edition too!

[Cave Waverider]

It's definitely a problem with "The Secret of Monkey Island Special Edition" and "Monkey Island 2 Special Edition" and WDDM 2.1 video card drivers (WDDM 2.1 has been introduced with Windows 10 version 1607) on both Nvidia and AMD video cards. Going back to older WDDM 2.0 drivers allows you to play both games fine, installing any WDDM 2.1 drivers on either Nvidia or AMD cards cause these games to crash on startup.

Unfortunately, this likely means Nvidia and AMD can't fix this via drivers and we'll have to wait for LucasArts (or Disney or whoever supports these games now) to fix both these games to work with the WDDM 2.1 drivers, but I doubt that will ever happen. :(
So I guess we'll have to use old WDDM 2.0 drivers if we want to play these wonderful games, which is far from ideal to say the least.

[Chill-Out-Zone]

I'think it is the driver cause I used window service pack 2 combility.... And still crashes... on 1 and 2 on win 10 64 bits GTX 980.

[Seltox]

Just chiming in to say that I was unable to start this game on AMD drivers 16.9.1 with an RX480. I rolled back to 16.8.3 and the game was able to start.

To roll back I used Windows Device manager. Find your display adapter, go into properties and there should be a 'Roll Back Driver' button under teh drivers tab.

[Radical Zeal]

It is the same case also with the GOG versions. :(

[NahuelFF92]

Originally posted by Jds4562:

Originally posted by Dogs Orbs:

Disable your graphics driver in device manager, it should work.

really ?? go be a troll somewhere else. Don't listen to that idiot.

Actually the game works with driver disabled. I just try and it finally starts.
I have Windows 10 x64, AMD 280 OC with Crimson 16.9.1 driver. I tried everything but Dogs Orbs's solutioned my problem.
I think it's because of what people posted below, about WDDM.

[ShadowNate]

Originally posted by NahuelFF92:

Actually the game works with driver disabled. I just try and it finally starts.
I have Windows 10 x64, AMD 280 OC with Crimson 16.9.1 driver. I tried everything but Dogs Orbs's solutioned my problem.
I think it's because of what people posted below, about WDDM.

Huh, I can confirm that this works!
I tried it very reluctantly, thinking that I would restart in safe mode and reset it if everything went to hell, but Windows 10 seemed ok with it (albeit, the GPU fans are not so silent anymore with the driver disabled).
But Secret of the Monkey Island: Special Edition and Monkey Island 2: Special Edition now both launch, so this could be a quicker workaround than reverting to old drivers.

Windows 10 x64 (version 1607) HD7950, Crimson 16.9.1 driver.

[DOGS ORBS]

This is what I said, its not a fix as such but a temporary solution. I understand some people have different setups'. But there's one thing I'm not and that's a troll. I found a solution and just thought id be kind enough to share it, that's just the person I am👍.

[SaltyChihuahua]

Your solution is not really a solution xD

The problem is with the latest nvidia drivers, so obviously rolling back or using other drivers (I don't think you are not using graphic drivers, I think you are not using your dedicated or you are using generic drivers) can make the game work. But the real solution would be to have a fix for the actual nvidia drivers and the upcoming ones. Or to advertise on the game that it won't work with actual drivers anymore.

Unfortunately I can't even open it to leave bad feedback on the game and I got it as a gift. But at this point I would consider asking for a refund de to lack of support y the developer.

[DOGS ORBS]

Good luck👍

W10 x64 anniversary update.
1080 sli
i7 6700k
144hz G sync

[Radical Zeal]

I have solved it by running it in VMware with Windows XP SP3