Bossa willing to refund but steam say no :P

[dandankk]

What Bossa announced is : you are eligible for a refund if you have purchased Worlds Adrift on the Steam Store between the dates of April 29th 2019 and this announcement on May 29th 2019.

I bought the game in May 9th 2019 and request to refund ~ but steam policy only refund if you have below 2 gaming hours. (mine 150 hours)

Does steam really have the right to stop Bossa refund to me??

[Bossa Strite]

Hi there,

So because of the special circumstances in this case we were able to work with Valve to extend the usual refund window from 2 to 4 weeks, as well as remove the 2 hour time limit. If Steam has denied your refund please can you submit a support ticket via this link - https://bossastudios.zendesk.com/hc/en-us/requests/new including your Steam details and proof of purchase and we'll get this sorted for you.

Thanks!

[TTMadness]

What about the rest of us? The founders that paid £50 for the promise of playing this game during the early stages and getting exclusive content once the game was finished?

[TTMadness]

Just because you think you legally are allowed to rip us off like this, doesn't make it right.

[Korben]

Originally posted by Bossa Strite:

Hi there,

So because of the special circumstances in this case we were able to work with Valve to extend the usual refund window from 2 to 4 weeks, as well as remove the 2 hour time limit. If Steam has denied your refund please can you submit a support ticket via this link - https://bossastudios.zendesk.com/hc/en-us/requests/new including your Steam details and proof of purchase and we'll get this sorted for you.

Thanks!

What a pathetic bunch of scammers you guys are.

[Solus The Immortal]

$121 out my window last time I believe in something

[Goofbelly]

Heartbroken