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Grim Fandango Remastered
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Grim Fandango Remastered

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Necrobern 27 Oca 2015 @ 4:46
Game doesn't start
Just installed the game and when running it it doesn't even start (I got the store pop-up once as usually happens when closing a game). I cache'd the files and nothing. And before touching anything else i checked the game's folder to find crash report files such as

grimfandango_2117156_crash_2015_1_27T12_38_11C0

Any advice?
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72 yorumdan 31 ile 45 arası gösteriliyor
GenG 27 Oca 2015 @ 11:39 
My game won't start after the "Preparing game" Steam window. I'm in a laptop.

Acer Aspire 4820TG
Intel Core i5-430M
ATI Mobility Radeon HD 5470
Windows 7 SP1 64 bit

I get crash files in the game folder with all of this:

Dump Summary
------------
Dump File: grimfandango_2117156_crash_2015_1_27T19_37_9C0.mdmp : C:\Program Files (x86)\Steam\SteamApps\common\Grim Fandango Remastered\grimfandango_2117156_crash_2015_1_27T19_37_9C0.mdmp
Last Write Time: 27/01/2015 20:37:13
Process Name: GrimFandango.exe : C:\Program Files (x86)\Steam\steamapps\common\Grim Fandango Remastered\GrimFandango.exe
Process Architecture: x86
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

System Information
------------------
OS Version: 6.1.7601
CLR Version(s):

Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
GrimFandango.exe C:\Program Files (x86)\Steam\steamapps\common\Grim Fandango Remastered\GrimFandango.exe 0.0.0.0
ntdll.dll C:\Windows\SysWOW64\ntdll.dll 6.1.7601.18247
kernel32.dll C:\Windows\SysWOW64\kernel32.dll 6.1.7601.18409
KERNELBASE.dll C:\Windows\SysWOW64\KERNELBASE.dll 6.1.7601.18409
Lua.dll C:\Program Files (x86)\Steam\steamapps\common\Grim Fandango Remastered\Lua.dll 0.0.0.0
msvcr100.dll C:\Windows\System32\msvcr100.dll 10.0.40219.325
chore.dll C:\Program Files (x86)\Steam\steamapps\common\Grim Fandango Remastered\chore.dll 0.0.0.0
SDL2.dll C:\Program Files (x86)\Steam\steamapps\common\Grim Fandango Remastered\SDL2.dll 0.0.0.0
user32.dll C:\Windows\SysWOW64\user32.dll 6.1.7601.17514
gdi32.dll C:\Windows\SysWOW64\gdi32.dll 6.1.7601.18577
lpk.dll C:\Windows\SysWOW64\lpk.dll 6.1.7601.18177
usp10.dll C:\Windows\SysWOW64\usp10.dll 1.626.7601.18454
msvcrt.dll C:\Windows\SysWOW64\msvcrt.dll 7.0.7601.17744
advapi32.dll C:\Windows\SysWOW64\advapi32.dll 6.1.7601.18247
sechost.dll C:\Windows\SysWOW64\sechost.dll 6.1.7600.16385
rpcrt4.dll C:\Windows\SysWOW64\rpcrt4.dll 6.1.7601.18532
sspicli.dll C:\Windows\SysWOW64\sspicli.dll 6.1.7601.18637
CRYPTBASE.dll C:\Windows\SysWOW64\CRYPTBASE.dll 6.1.7600.16385
shell32.dll C:\Windows\SysWOW64\shell32.dll 6.1.7601.18517
shlwapi.dll C:\Windows\SysWOW64\shlwapi.dll 6.1.7601.17514
ole32.dll C:\Windows\SysWOW64\ole32.dll 6.1.7601.17514
oleaut32.dll C:\Windows\SysWOW64\oleaut32.dll 6.1.7601.18640
winmm.dll C:\Windows\System32\winmm.dll 6.1.7601.17514
imm32.dll C:\Windows\SysWOW64\imm32.dll 6.1.7601.17514
msctf.dll C:\Windows\SysWOW64\msctf.dll 6.1.7600.16385
version.dll C:\Windows\System32\version.dll 6.1.7600.16385
opengl32.dll C:\Windows\System32\opengl32.dll 6.1.7600.16385
glu32.dll C:\Windows\System32\glu32.dll 6.1.7600.16385
ddraw.dll C:\Windows\System32\ddraw.dll 6.1.7600.16385
dciman32.dll C:\Windows\System32\dciman32.dll 6.1.7601.18177
setupapi.dll C:\Windows\SysWOW64\setupapi.dll 6.1.7601.17514
cfgmgr32.dll C:\Windows\SysWOW64\cfgmgr32.dll 6.1.7601.17621
devobj.dll C:\Windows\SysWOW64\devobj.dll 6.1.7601.17621
dwmapi.dll C:\Windows\System32\dwmapi.dll 6.1.7600.16385
steam_api.dll C:\Program Files (x86)\Steam\steamapps\common\Grim Fandango Remastered\steam_api.dll 2.30.48.16
msvcp100.dll C:\Windows\System32\msvcp100.dll 10.0.40219.325
comdlg32.dll C:\Windows\SysWOW64\comdlg32.dll 6.1.7601.17514
comctl32.dll C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\comctl32.dll 5.82.7601.18201
guard32.dll C:\Windows\SysWOW64\guard32.dll 7.0.53315.4132
psapi.dll C:\Windows\SysWOW64\psapi.dll 6.1.7600.16385
fltLib.dll C:\Windows\System32\fltLib.dll 6.1.7600.16385
uxtheme.dll C:\Windows\System32\uxtheme.dll 6.1.7600.16385
ltc_help32-90652.dll C:\Program Files (x86)\Raptr\ltc_help32-90652.dll 1.0.0.1
wintrust.dll C:\Windows\SysWOW64\wintrust.dll 6.1.7601.18205
crypt32.dll C:\Windows\SysWOW64\crypt32.dll 6.1.7601.18277
msasn1.dll C:\Windows\SysWOW64\msasn1.dll 6.1.7601.17514
clbcatq.dll C:\Windows\SysWOW64\clbcatq.dll 2001.12.8530.16385
XAudio2_7.dll C:\Windows\SysWOW64\XAudio2_7.dll 9.29.1962.0
atiglpxx.dll C:\Windows\System32\atiglpxx.dll 8.14.1.6117
atioglxx.dll C:\Windows\System32\atioglxx.dll 6.14.10.9901
ws2_32.dll C:\Windows\SysWOW64\ws2_32.dll 6.1.7601.17514
nsi.dll C:\Windows\SysWOW64\nsi.dll 6.1.7600.16385
atigktxx.dll C:\Windows\System32\atigktxx.dll 8.14.1.6117
aticfx32.dll C:\Windows\System32\aticfx32.dll 8.17.10.1333
atiadlxy.dll C:\Windows\System32\atiadlxy.dll 6.14.10.1054
Steam.dll C:\Program Files (x86)\Steam\Steam.dll 0.0.0.0
Steam2.dll C:\Program Files (x86)\Steam\Steam2.dll 2.0.2117.156
dbghelp.dll C:\Program Files (x86)\Steam\dbghelp.dll 6.7.5.0
CSERHelper.dll C:\Program Files (x86)\Steam\CSERHelper.dll 4.50.0.0
powrprof.dll C:\Windows\System32\powrprof.dll 6.1.7600.16385

Any help or suggestion will be appreciated.
En son GenG tarafından düzenlendi; 27 Oca 2015 @ 11:43
#31
Toran 27 Oca 2015 @ 12:19 
same here windows 7
#32
GamesTrailerzers 27 Oca 2015 @ 12:26 
Can some one help me. I have a problem with the remaster mode.
when I playing the game on remasterd I am not getting the full graphics textures. But when I click on the orignal(classic mode) I am getting the full textures.

Here is a image of the remaster mode https://40.media.tumblr.com/cd232ceb955da79d7db9ebf26ddc2485/tumblr_niuqxgI7AD1tf6kc5o1_1280.png

Here is an image of the classic mode - https://40.media.tumblr.com/e683bc831d087be56e2ace745d500035/tumblr_niuqxgI7AD1tf6kc5o2_1280.png
#33
Coupon, Pennsylvania 27 Oca 2015 @ 12:31 
Mine's not starting either.
#34
Griselbrand666 27 Oca 2015 @ 12:39 
Windows 7, crashes all the time. Got the ATI or whatever it is OpenGL stuff downloaded..
#35
soran82 27 Oca 2015 @ 13:02 
İlk olarak sigma83 tarafından gönderildi:
I SOLVED this issue by forcing my computer to always use my NVIDIA graphics card for all programs. I think the game was trying to use my chipboard GPU.

Not sure what the procedure is for AMD but NVIDIA users can go to NVIDIA Control Panel, 3D settings, Manage 3D Settings, Global Settings, and under Preferred Graphics Processor, do not let it auto select. Select your graphics card and then click Apply.

Thanks a lot, that worked for me! :)
#36
ander 27 Oca 2015 @ 14:15 
I have the same problem. Does not start :(
#37
Tekkon 27 Oca 2015 @ 14:36 
İlk olarak sigma83 tarafından gönderildi:
I SOLVED this issue by forcing my computer to always use my NVIDIA graphics card for all programs. I think the game was trying to use my chipboard GPU.

Not sure what the procedure is for AMD but NVIDIA users can go to NVIDIA Control Panel, 3D settings, Manage 3D Settings, Global Settings, and under Preferred Graphics Processor, do not let it auto select. Select your graphics card and then click Apply.
THANK YOU!!!! it actually works now :D
En son Tekkon tarafından düzenlendi; 27 Oca 2015 @ 14:37
#38
blacktrix 27 Oca 2015 @ 15:52 
I can confirm that it doesn't like 4k resolution. Had to drop it to 640x480 compatibility, run the game, switch to windowed mode, quite the game and then restart the game to have it in a 1080p window.
#39
Egg 27 Oca 2015 @ 17:16 
When I try opening the game, it shows "Preparing to Launch" but afterwards does not open the game. I'm using windows 7. Any recommendations on how I can fix it? None of the mentioned solutions have worked for me (Or maybe I'm just doing it wrong.)
#40
mestrechronos 27 Oca 2015 @ 17:49 
SAme ♥♥♥♥♥♥♥ problem here ! Install the game but when I gonna to sart, nothing happening !
#41
Blackthorne 27 Oca 2015 @ 20:12 
İlk olarak blacktrix tarafından gönderildi:
I can confirm that it doesn't like 4k resolution. Had to drop it to 640x480 compatibility, run the game, switch to windowed mode, quite the game and then restart the game to have it in a 1080p window.

Confirming 4k issues. Game wouldn't even launch with my deskop res set at 3840x2160. Bumped desktop res down to 1080p and it launched fine. Once in game I set it to windowed mode, restored 4k desktop res and now it launches fine.
#42
SeraphineBunny 27 Oca 2015 @ 20:40 
I'm having the same problem as many others. It'll pop up saying it's Preparing to Launch then nothing happens. i'm runing windows 7 what should i do?
#43
The Fisherman from Half-Life 2 27 Oca 2015 @ 20:46 
Hoo boy, this was ready for release, eh? Won't start for me, I'm on mac. Pretty dumb that the original game is more playable right now, becuase that one actually runs
#44
DF Vic  [geliştirici] 27 Oca 2015 @ 21:02 
Hi everyone!

You may have already done this or seen this, but can you try to run with the -log enabled? This creates a log that shows where the game crashed and will help us figure out the pattern to these issues, especially anyone who has tried to troubleshoot without success.

1. Right-click game title in Library.
2. Properties.
3. Set Launch Options...
4. Type in "-log".
5. Launch the game.
6. Send us the "Grim.log" file generated in the game directory: support @doublefine.com
7. Find the game directory in Local Files > Browse Local Files...
#45
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72 yorumdan 31 ile 45 arası gösteriliyor
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Grim Fandango Remastered > Genel Tartışmalar > Konu Detayları
Gönderilme Tarihi: 27 Oca 2015 @ 4:46
İleti: 72

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