Game crashing after selling tagged items.

[Mookies]

As the title says, game crashes the moment I get a full Y circle complete when selling multiple tagged items.

Haven't had this happen before, but now it's constant. Haven't experienced a bug so far but this one is literally closing my game completely.

[Ubi-Vinci]

Hello Mookies,

I'm sorry to hear that Assassin's Creed Shadows crashes after selling tagged items.

If this is a consistent behaviour and it's easy to reproduce, please record a short video of it happening and upload it to YouTube.
How to make a screen recording[support.microsoft.com]

With the video recorded and uploaded, please feel free to report it via our official Bug Reporter.[ubi.li]

Before you do all this, please verify/check integrity of the game files and try again.

Please note, that according to the game's system requirements[www.ubisoft.com], an SSD storage drive is required.

If you have any other questions or come across issues in Assassin's Creed Shadows, you can also reach out to us via these additional channels:
Ubisoft Discord [discord.com]
or
X/Twitter[x.com]

[Messuri]

i´ve the same crash... and after that crash i start the game now 2nd times, see the ubisoft logo and then blackscreen and didnt load the game.

Before that all was running fine. What the hell Ubisoft what are u doing?

[RodroG]

Originally posted by Ubi-Vinci:

Hello Mookies,

I'm sorry to hear that Assassin's Creed Shadows crashes after selling tagged items.

If this is a consistent behaviour and it's easy to reproduce, please record a short video of it happening and upload it to YouTube.
How to make a screen recording[support.microsoft.com]

With the video recorded and uploaded, please feel free to report it via our official Bug Reporter.[ubi.li]

Before you do all this, please verify/check integrity of the game files and try again.

Please note, that according to the game's system requirements[www.ubisoft.com], an SSD storage drive is required.

If you have any other questions or come across issues in Assassin's Creed Shadows, you can also reach out to us via these additional channels:
Ubisoft Discord [discord.com]
or
X/Twitter[x.com]

Sorry, but that's a hilarious post/reply from an Ubisoft agent.

Before pasting these automated "support" mantras, you may want to inform yourself about doing a simple search on your official bug-reporter website. The bug report about this issue is officially confirmed, a fix is already Planned, and the report has been there since the 1.0.2 update was released.

FYI:

https://www.ubisoft.com/en-us/game/assassins-creed/shadows/bug-reporter/issues/ACSH-8513

[Ubi-Kubiq]

Hi everyone,

This setting has been temporarily deactivated to help players avoid problems during it's use.

The issue will be fully fixed and the setting re-enabled in a future update.

I will lock this thread for now. Should you have any further questions, please don't hesitate to contact us again.