Dx12 Error 0x0070057

[[GER]Loreax]

I've tried everything the devs and other people have said to do, and nothing works.

Should I refund it? €70 is a lot of money for something that doesn't work for me until I've been using it for more than two hours, and I'm not prepared to wait a year for a fix.

I have a Ryzen 5, AMD Radeon RX 580 OG

[Flaccid Snake]

Ok, I think I figured out what causes this, I was able to run the bench mark twice without a crash. It's to do with disc space somehow. I have the game installed in my A drive, when I run the game, my C drive somehow gets another 5GB on it, and goes away when I close the game. My C drive is small, mostly just the OS and essential programs. I don't know why this game wants to use space on my C drive while it runs, but I cleared enough gigs to have 177mb free while the game runs, and it runs.

Brilliant job, Ubisoft.

[Flaccid Snake]

Ok, still not a perfect solution. I actually tried playing, lasted twenty minutes. It probably just keeps piling onto the OS drive until you crash.

[Ubi-Kubiq]

Hello [GER]Loreax, Flaccid Snake.

From what you’ve both described, it sounds like you’re experiencing dx12 error crashes and also that, for some reason, the game wants to use your C drive space while being installed on the A drive. That must be frustrating, but don’t worry—we’ll work together to resolve this.

Can you both confirm if your game is installed on the same drive as Ubisoft Connect/ Steam? (We recommend having everything installed on the same drive.)

To start, I recommend following the steps outlined in this guide.[ubi.li] These steps will help rule out common causes of crashes.

It’s also a good idea to perform a DISM/SFC[ubi.li] scan on your PC. This scan can identify and repair any issues with your operating system that might be contributing to the crashes.

Please keep us updated on the situation.

[[GER]Loreax]

hey Ubi yes ubisoft and steam and Shadows are on my SSD i checkd all steps and all what i can do i reinstall all system things my last step was the step with the overclocking but nothing helps. i refund it and wait for a fix from your side or when i have a new pc ty for try to help but 70euros are to much to wait too long

[[GER]Loreax]

i thing its a problem with the Radeon RX580 GPU all peoples with these cards have this problem

[Flaccid Snake]

Originally posted by Ubi-Kubiq:

Hello [GER]Loreax, Flaccid Snake.

From what you’ve both described, it sounds like you’re experiencing dx12 error crashes and also that, for some reason, the game wants to use your C drive space while being installed on the A drive. That must be frustrating, but don’t worry—we’ll work together to resolve this.

Can you both confirm if your game is installed on the same drive as Ubisoft Connect/ Steam? (We recommend having everything installed on the same drive.)

To start, I recommend following the steps outlined in this guide.[ubi.li] These steps will help rule out common causes of crashes.

It’s also a good idea to perform a DISM/SFC[ubi.li] scan on your PC. This scan can identify and repair any issues with your operating system that might be contributing to the crashes.

Please keep us updated on the situation.

I wasted my time reinstalling both AC Shadows and Ubisoft Connect onto my A drive. AC Shadows still wants to dump files into my C:/ drive until it crashes

[Ubi-Ineradicable]

Originally posted by GERLoreax:

i thing its a problem with the Radeon RX580 GPU all peoples with these cards have this problem

Hello [GER]Loreax!

I'm sorry that the issue still persists. I believe that the AMD Radeon RX580 is below the minimum requirements[ubi.li]for Assassin's Creed Shadows, which may be causing the issue.

Originally posted by Flaccid Snake:

Originally posted by Ubi-Kubiq:

Hello [GER]Loreax, Flaccid Snake.

From what you’ve both described, it sounds like you’re experiencing dx12 error crashes and also that, for some reason, the game wants to use your C drive space while being installed on the A drive. That must be frustrating, but don’t worry—we’ll work together to resolve this.

Can you both confirm if your game is installed on the same drive as Ubisoft Connect/ Steam? (We recommend having everything installed on the same drive.)

To start, I recommend following the steps outlined in this guide.[ubi.li] These steps will help rule out common causes of crashes.

It’s also a good idea to perform a DISM/SFC[ubi.li] scan on your PC. This scan can identify and repair any issues with your operating system that might be contributing to the crashes.

Please keep us updated on the situation.

I wasted my time reinstalling both AC Shadows and Ubisoft Connect onto my A drive. AC Shadows still wants to dump files into my C:/ drive until it crashes

Hey Flaccid Snake, regarding the dump files, please try to identify which folder is increasing while you are playing the game and try to delete it while you are playing. Please also let us know the name and path of this folder.