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I'm sorry to hear that you are receiving a DX12 error. I understand that you have followed the steps from the link you shared. However, please ensure that your GPU drivers are updated, update Windows, and deactivate any overlays or recording software (e.g., OBS) that run on top of the game. Additionally, check the technical troubleshooting steps[ubi.li] and avoid running the game while installing graphics drivers.
Please ensure your system is using the dedicated GPU[ubi.li] if you're on a laptop, and that your system is set to High Performance mode.
If the issue continues, please contact us via a ticket[ubi.li] and provide us with the system files[ubi.li] to assist in our investigation.