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I'm sorry to hear that you experience an online service error in Assassin's Creed Shadows when trying to access projects and the in-game store.
If you still experience this issue, please share a screenshot of it, so we can see the actual connection error and pass it on, if needed.
If it is still happening to you, please follow this guide on troubleshooting connectivity issues on PC[www.ubisoft.com] - It will help ensure your network and online services are communicating without interruption.
For additional assistance, you can reach out via these channels:
Ubisoft Discord [discord.com]
X/Twitter[x.com]