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SARDAR KHAN Mar 22 @ 5:31am
Ubisoft Connect not starting up, was working fine yesterday
shows "uplay has detected an unrecoverable error" none of the online tips work
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Showing 1-4 of 4 comments
Ubi-Ineradicable  [developer] Mar 23 @ 9:34am 
Hello SARDAR KHAN!

I understand that you have encountered an unrecoverable error. Please follow these steps[ubi.li] to resolve the issue.

If you have any questions, please let me know.
#1
SARDAR KHAN Mar 23 @ 11:51pm 
its not working
#2
SARDAR KHAN Mar 25 @ 9:04am 
Originally posted by Ubi-Ineradicable:
Hello SARDAR KHAN!

I understand that you have encountered an unrecoverable error. Please follow these steps[ubi.li] to resolve the issue.

If you have any questions, please let me know.



I even reset my pc and same problem persisted
#3
Ubi-Vinci  [developer] Mar 27 @ 8:58am 
Hello SARDAR KHAN,

I'm sorry to hear that Assassin's Creed Shadows started randomly rebooting your PCs. I can understand this is frustrating.

So far, we have seen advise from other players to launch the game from Ubisoft Connect directly (instead of Steam) or limit the refresh rate of their screens, if it's above 120Hz.

Try them please.

Also, try the following steps:
Clear Steam Cache folder

Clear Ubisoft Connect PC Cache[www.ubisoft.com]

Delete the game configuration file (ACShadows.ini) and the cache folder that are saved in your Documents > Assassin's Creed Shadows folder.

Let us know
#4
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Assassin's Creed Shadows > Player Support > Topic Details
Date Posted: Mar 22 @ 5:31am
Posts: 4

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