Assassin's Creed Shadows

Assassin's Creed Shadows

View Stats:
Zen Mar 21 @ 10:19pm
DLSS not showing up "Fix"
Launch the game without a controller plugged in.

I have played the entire game with a controller and constantly have it plugged into my PC. I launched it without it plugged in and DLSS showed up. Plugged it back it, it went away again. I have done this like 20 time and it may sound stupid, but it's working for me.

Hope this helps some people out.
< >
Showing 1-12 of 12 comments
Messuri Mar 21 @ 10:56pm 
Yeah it shows DLSS Framegen then... but if i use framegen and get back in the game from the Menu i am instantly becoming a blackscreen + crash.. after that i must plug my controller into my PC again. If i don´t do this i cant start the game after loading the 93% get directly a blackscreen + crash.

DLSS Framegen is absolutely broken af!!
Last edited by Messuri; Mar 21 @ 11:03pm
Messuri Mar 21 @ 11:16pm 
ok now it is even more hilarious.. now i cant start the game when my controller is unplugged. :steamlaughcry:
Rayza Mar 22 @ 1:08am 
When i start the game without a controller plugged in it crashes every time and i need to restart my PC. There is no reliable fix for the DLSS issue, it's all complete luck. This launch has been an absolute mess, must have spent about 8 hours just trying to get the game working with DLSS and frame gen and i'm on around 30 crashes now.
Last edited by Rayza; Mar 22 @ 1:13am
Rayza Mar 22 @ 1:12am 
Since my last message it's crashed at launch twice with the controller plugged in now lol. ♥♥♥♥ this game so much, I thought it was going to be the most polished Ubisoft game ever LOL (enjoyed the actual game when I've been able to start it tho)
Ubi-WheelyDuck  [developer] Mar 22 @ 1:38am 
Hey guys, thank you for reaching out.

Sorry to hear that you do not get the DLSS option available to you. This is something that the team is currently investigating and in the meantime we can only recommend rebooting Assassin's Creed Shadows as this can cause it to become available. This is by no means a permanent solution but as soon as we have an update for that we will be happy to let players know.

Regarding the game crashing when you have a controller connected, can I check exactly what controller you are using and its method of connection?
Does this persist if you disable Steam controller input? To disable Steam Controller input, right-click Assassin's Creed Shadows in your Steam library, go to "Properties," select "Controller," and set "Steam Input" to "Forced Off".

Many thanks in advance
You need to go into the Ubisoft App and manually set the DLSS Override - Model Presets to
"Use different settings for each DLSS technology then set Super Resolution to Latest and if you have a 4000 series set Frame Gen to Latest

The Nvidia App isn't loading the Nvidia game profile correctly which would normally set the DLSS 4 Overrides automatically so until they fix it you need to set it manually. In your older games that use DLSS you can also set the Overrides and really should because DLSS 4 Transformer model is considerably better than the old DLSS 2 and 3 CNN model for Super Resolution and Frame Gen.

The nice thing about doing it this way is the DLSS DLLs come with the Nvidia App so you always have the latest DLLs available for all your games and no longer need to download a new DLL and upgrade every single game with DLSS.
Last edited by longjohn119; Mar 22 @ 1:45am
Originally posted by Ubi-WheelyDuck:
Hey guys, thank you for reaching out.

Sorry to hear that you do not get the DLSS option available to you. This is something that the team is currently investigating and in the meantime we can only recommend rebooting Assassin's Creed Shadows as this can cause it to become available. This is by no means a permanent solution but as soon as we have an update for that we will be happy to let players know.

Regarding the game crashing when you have a controller connected, can I check exactly what controller you are using and its method of connection?
Does this persist if you disable Steam controller input? To disable Steam Controller input, right-click Assassin's Creed Shadows in your Steam library, go to "Properties," select "Controller," and set "Steam Input" to "Forced Off".

Many thanks in advance

One thing I noticed that is strange is they put all the DLSS DLL's in \Assassin's Creed Shadows\NVStreamline\production\ when in every other game I've seen has them in the same folder as the game EXE or in this case \Assassin's Creed Shadows\

The game acts as if it is having a hard time finding them since they are buried 2 more folders deeper than normal. However setting the DLSS Overrides is a better solution because it means you'll always have the latest DLLs available and there are going to be some big gains gotten with the new Transformer model over the next year as they feed it with more and more training data so it will likely be updated and improved monthly
Last edited by longjohn119; Mar 22 @ 2:11am
Originally posted by longjohn119:
You need to go into the Ubisoft App and manually set the DLSS Override - Model Presets to
"Use different settings for each DLSS technology then set Super Resolution to Latest and if you have a 4000 series set Frame Gen to Latest

The Nvidia App isn't loading the Nvidia game profile correctly which would normally set the DLSS 4 Overrides automatically so until they fix it you need to set it manually. In your older games that use DLSS you can also set the Overrides and really should because DLSS 4 Transformer model is considerably better than the old DLSS 2 and 3 CNN model for Super Resolution and Frame Gen.

The nice thing about doing it this way is the DLSS DLLs come with the Nvidia App so you always have the latest DLLs available for all your games and no longer need to download a new DLL and upgrade every single game with DLSS.

I have a 50 series and the option to switch to "Latest"under Super Resolution doesnt show up. It just gives me 3 options:

1) Use the 3D application settings
2) DLAA
3) Ultra Performance
Originally posted by Ubi-WheelyDuck:
Hey guys, thank you for reaching out.

Sorry to hear that you do not get the DLSS option available to you. This is something that the team is currently investigating and in the meantime we can only recommend rebooting Assassin's Creed Shadows as this can cause it to become available. This is by no means a permanent solution but as soon as we have an update for that we will be happy to let players know.

Regarding the game crashing when you have a controller connected, can I check exactly what controller you are using and its method of connection?
Does this persist if you disable Steam controller input? To disable Steam Controller input, right-click Assassin's Creed Shadows in your Steam library, go to "Properties," select "Controller," and set "Steam Input" to "Forced Off".

Many thanks in advance

Hey Dev, if you disable the 'Steam Input' in the Steam game properties i.e. let the game talk directly to your preferred controller, the DLSS option becomes available in both upscaling and frame gen (at least it does for me). Easy to replicate, can confirm I haven't had an issue with DLSS since disabling Steam Input.

Added bonus, the Playstation controller UI now appears in the game for me.
Rayza Mar 23 @ 7:31am 
Originally posted by Ebotomaus:
Originally posted by Ubi-WheelyDuck:
Hey guys, thank you for reaching out.

Sorry to hear that you do not get the DLSS option available to you. This is something that the team is currently investigating and in the meantime we can only recommend rebooting Assassin's Creed Shadows as this can cause it to become available. This is by no means a permanent solution but as soon as we have an update for that we will be happy to let players know.

Regarding the game crashing when you have a controller connected, can I check exactly what controller you are using and its method of connection?
Does this persist if you disable Steam controller input? To disable Steam Controller input, right-click Assassin's Creed Shadows in your Steam library, go to "Properties," select "Controller," and set "Steam Input" to "Forced Off".

Many thanks in advance

Hey Dev, if you disable the 'Steam Input' in the Steam game properties i.e. let the game talk directly to your preferred controller, the DLSS option becomes available in both upscaling and frame gen (at least it does for me). Easy to replicate, can confirm I haven't had an issue with DLSS since disabling Steam Input.

Added bonus, the Playstation controller UI now appears in the game for me.

yep this works for me too, thanks
Originally posted by Ubi-WheelyDuck:
Hey guys, thank you for reaching out.

Sorry to hear that you do not get the DLSS option available to you. This is something that the team is currently investigating and in the meantime we can only recommend rebooting Assassin's Creed Shadows as this can cause it to become available. This is by no means a permanent solution but as soon as we have an update for that we will be happy to let players know.

Regarding the game crashing when you have a controller connected, can I check exactly what controller you are using and its method of connection?
Does this persist if you disable Steam controller input? To disable Steam Controller input, right-click Assassin's Creed Shadows in your Steam library, go to "Properties," select "Controller," and set "Steam Input" to "Forced Off".

Many thanks in advance
works for me, tyvm!
Crachis Mar 26 @ 4:39am 
Originally posted by Ubi-WheelyDuck:
Hey guys, thank you for reaching out.

Sorry to hear that you do not get the DLSS option available to you. This is something that the team is currently investigating and in the meantime we can only recommend rebooting Assassin's Creed Shadows as this can cause it to become available. This is by no means a permanent solution but as soon as we have an update for that we will be happy to let players know.

Regarding the game crashing when you have a controller connected, can I check exactly what controller you are using and its method of connection?
Does this persist if you disable Steam controller input? To disable Steam Controller input, right-click Assassin's Creed Shadows in your Steam library, go to "Properties," select "Controller," and set "Steam Input" to "Forced Off".

Many thanks in advance
Es una vergüenza en estado del juego, tengo un pc nuevo que cumple los requisitos de sobra y después de este parche no pasa de 30 fps el dlss no hace ningún efecto. Nunca me arrepentí tanto de comprar un juego y lo peor es que me gusta, pero de esta manera no se puede jugar
Last edited by Crachis; Mar 26 @ 4:40am
< >
Showing 1-12 of 12 comments
Per page: 1530 50

Date Posted: Mar 21 @ 10:19pm
Posts: 12