Audio bugs

[Bruce1988]

I have problem with sound. I lose it at any moment. Sometime, just music, sometime ambiance sound too. Only dialogue are all time okay.

[hinamoriamu021]

Same.

[Evælfie]

same..

[Ubi-Kubiq]

Hello everyone.

Thanks for reaching out and I'm sorry to hear that you are affected by the same audio issue.

In order for us to be able to look further into this, could you provide a short video showing the issue in full for our teams to review?

In the meantime please take a look at one of our troubleshooting guides[ubi.li] and follow any steps you may not have tried yet.

Thanks.

[Roumata]

here is my solution
https://www.youtube.com/watch?v=4K7pPtXWK3k

Look for ACShadows.ini in your C: and Documents files file Assassin's creed Shadows
and change your lines in the Language part so that they are all the same language, like here for me (i play in Japenese language). You can open it with a notepad

C:\Users\XXYOURPCXXXX\Documents\Assassin's Creed Shadows

[Language]
Client=ja-JP
Text=ja-JP
Sound=ja-JP
Subtitles=ja-JP

My line Sound=ja-JP was Sound=en-US which was wrong and make my game bugged.

Then go to proprieties of this file and check the "Read Only" Box or it will be redone after each restart

[Roumata]

Publicado originalmente por Ubi-Kubiq:

Hello everyone.

Thanks for reaching out and I'm sorry to hear that you are affected by the same audio issue.

In order for us to be able to look further into this, could you provide a short video showing the issue in full for our teams to review?

In the meantime please take a look at one of our troubleshooting guides[ubi.li] and follow any steps you may not have tried yet.

Thanks.

https://www.youtube.com/watch?v=ZBLsRq-CQS4&list=PLRhNfll_7yHzZbPUqArTXhnlSpZUM1BbE&index=2&t=10s

Check the end of my vid, at 54 min you will see it and hear it