Assassin's Creed Shadows

Assassin's Creed Shadows

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Can`t talk with NPC-s
Does anyone else have a similar problem?

I often can't talk to characters. For example, I recruited Katsuhime into the hideout, I see the dialogue icon above her head, but when I try to interact, nothing happens. I've restarted the game a hundred times, both from checkpoints and completely.

Another problem is:
I want to talk to the blacksmith to upgrade my gear, but the dialogue icon doesn't appear above his head, and I can't interact with him at all. Sometimes switching characters or restarting the game helps."

And a similar thing can happen with random NPCs in different locations
Last edited by Wall Crawler; Mar 30 @ 5:38am
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Showing 1-9 of 9 comments
ZemX Mar 30 @ 5:26am 
You said "click", but are you using mouse/keyboard or a game controller? If the latter, try disabling Steam Input in the game properties from Steam and see if that helps. It can sometimes mess up the controls.

Otherwise, not sure. I've not seen that one myself. I am using a XBox One gamepad and have disabled Steam Input. Controls have never given me a problem.
Recent update didn't fix that. Can't talk to npcs with talking marks at hideout since there's no Y-Talk on them. Also in my case Katsuhime is across the bridge from main entrance to hideout but with her wounded animation like in her last mission where she was shot.

It's like that since my yesterday session when I heard Tomiko arguing with Yaya. But I still could talk to smyth, and today he's silent too.

I upgraded few characters, couple of buildings and planted a few trees last time they spoke.
Last edited by Kidkiedis; Apr 9 @ 3:03am
After the update, I also started experiencing bugs with various merchants — they have a dialogue icon above their heads, but I can't interact with them. The same goes for all the characters in the shelter.
Also, Katsuhime is sitting on the ground with an injured leg, waving her hand, but I can't interact with her either.
Ubi-Ineradicable  [developer] Apr 9 @ 3:55am 
Hey everyone!

I'm sorry to hear that you are unable to talk with various NPCs. To investigate the issue, could you please provide us with a video showing the problem and also mention if you are using a mouse and keyboard or a controller, and if so, which one? Alternatively, I recommend reporting the issue through the bug reporter.[ubi.li]
Thank you.
HoHo Apr 9 @ 6:55am 
I can’t start a mission or the ox.. It’s join the search and I can’t talk to the guy so the mission starts…
Ubi-Ineradicable  [developer] Apr 13 @ 4:55am 
Originally posted by HoHo:
I can’t start a mission or the ox.. It’s join the search and I can’t talk to the guy so the mission starts…
Hello HoHo!

I'm sorry to hear that you cannot start the mission. Could you please provide us with more information about the issue and attach a video showing the problem?
Originally posted by Ubi-Ineradicable:
Hey everyone!

I'm sorry to hear that you are unable to talk with various NPCs. To investigate the issue, could you please provide us with a video showing the problem and also mention if you are using a mouse and keyboard or a controller, and if so, which one? Alternatively, I recommend reporting the issue through the bug reporter.[ubi.li]
Thank you.
Hello Ubi-Ineradicable!

I don't think a video is absolutely necessary, since there's nothing in it that would really help clarify the issue. It's just that the interaction doesn't work, that's all. The NPC is standing in their usual spot, and there are two scenarios: either there's no dialogue icon above their head at all and the interaction button (usually "E" by default on keyboard) doesn’t appear, or the dialogue icon is there but the interaction button is missing. It doesn't matter whether you're using a keyboard or a controller.the issue happens in both cases.

As for the case with Katsuhime, it's unique: the dialogue icon is present above her head, and the interaction button appears, but when you press the interaction button, it disappears and nothing happens.though the dialogue icon remains.
Ubi-Ineradicable  [developer] Apr 13 @ 8:43am 
Originally posted by Wall Crawler:
Originally posted by Ubi-Ineradicable:
Hey everyone!

I'm sorry to hear that you are unable to talk with various NPCs. To investigate the issue, could you please provide us with a video showing the problem and also mention if you are using a mouse and keyboard or a controller, and if so, which one? Alternatively, I recommend reporting the issue through the bug reporter.[ubi.li]
Thank you.
Hello Ubi-Ineradicable!

I don't think a video is absolutely necessary, since there's nothing in it that would really help clarify the issue. It's just that the interaction doesn't work, that's all. The NPC is standing in their usual spot, and there are two scenarios: either there's no dialogue icon above their head at all and the interaction button (usually "E" by default on keyboard) doesn’t appear, or the dialogue icon is there but the interaction button is missing. It doesn't matter whether you're using a keyboard or a controller.the issue happens in both cases.

As for the case with Katsuhime, it's unique: the dialogue icon is present above her head, and the interaction button appears, but when you press the interaction button, it disappears and nothing happens.though the dialogue icon remains.


Hello Wall Crawler!
Thank you for the information. We are starting to see reports about the missing interaction buttons, however, we cannot find the root cause of this issue yet.

Regarding the Katsuhime case, this issue is currently under investigation.

If you manage to provide us with a video of the missing interaction icon on other NPCs, I recommend reporting it through the bug reporter.[ubi.li]
Originally posted by Ubi-Ineradicable:
Originally posted by Wall Crawler:
Hello Ubi-Ineradicable!

I don't think a video is absolutely necessary, since there's nothing in it that would really help clarify the issue. It's just that the interaction doesn't work, that's all. The NPC is standing in their usual spot, and there are two scenarios: either there's no dialogue icon above their head at all and the interaction button (usually "E" by default on keyboard) doesn’t appear, or the dialogue icon is there but the interaction button is missing. It doesn't matter whether you're using a keyboard or a controller.the issue happens in both cases.

As for the case with Katsuhime, it's unique: the dialogue icon is present above her head, and the interaction button appears, but when you press the interaction button, it disappears and nothing happens.though the dialogue icon remains.


Hello Wall Crawler!
Thank you for the information. We are starting to see reports about the missing interaction buttons, however, we cannot find the root cause of this issue yet.

Regarding the Katsuhime case, this issue is currently under investigation.

If you manage to provide us with a video of the missing interaction icon on other NPCs, I recommend reporting it through the bug reporter.[ubi.li]
Thank you for your attention Ubi-Ineradicable!
ive already reported it with video
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