Microsoft Flight Simulator X: Steam Edition

Microsoft Flight Simulator X: Steam Edition

KORISNIK Jun 21, 2015 @ 9:10am
FSX fatal error
I've just bought and installed FSX Steam edition. However, when I attempt to start a mission or free flight, the game begins to load scenery, never gets past 1 percent, and then crashes with an event log that says there was a fatal error. It also says that these files might be responsible for the crash:

\AppData\Roaming\Microsoft\FSX\fsx.CFG.txt
\AppData\Roaming\Microsoft\FSX\dxdiag.txt
\AppData\Roaming\Microsoft\FSX\scenery.cfg
\AppData\Roaming\Microsoft\FSX\dll.xml
\AppData\Local\Temp\WERF6DC.tmp.WERInternalMetadata.xml
\AppData\Local\Temp\WER3B6B.tmp.appcompat.txt
\AppData\Local\Temp\WER53FB.tmp.mdmp

I should point out that I tried uninstalling and reinstalling the games, as well as verifying the game files, but nothing has worked so far.

I would appreciate any help. :)
Last edited by KORISNIK; Jun 21, 2015 @ 10:11am
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Showing 1-9 of 9 comments
svatem1 Jun 21, 2015 @ 11:04am 
look at event viewer - standard windows tool
there will be details on this crash, paste them here (this is one option, the other is guessing what from 1000000 possibilities could cause your problem)
KORISNIK Jun 21, 2015 @ 11:30am 
Thanks for your replies. I did try several suggestions available from forums (such as the one that involved copying the UIAutomationCore file, but none of them worked, which is why I'm asking for help here.

My system specs are: Windows 7 64, i5-2500K, 8 gigs of RAM, ATI Radeon 7850.

And here's the event viewer log, hope that helps:

Log Name: Application
Source: Application Error
Date: 6/21/2015 8:24:30 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: KORISNIK-PC
Description:
Faulting application name: fsx.exe, version: 10.0.62613.0, time stamp: 0x551a6ac5
Faulting module name: igd10umd32.dll, version: 9.17.10.3517, time stamp: 0x532b0c10
Exception code: 0xc0000005
Fault offset: 0x00209dcd
Faulting process id: 0x1508
Faulting application start time: 0x01d0ac4f66146c7b
Faulting application path: D:\Games\Steam\steamapps\common\FSX\fsx.exe
Faulting module path: C:\Windows\system32\igd10umd32.dll
Report Id: c12a4c13-1842-11e5-bb2d-c860000a93e4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-06-21T18:24:30.000000000Z" />
<EventRecordID>144358</EventRecordID>
<Channel>Application</Channel>
<Computer>KORISNIK-PC</Computer>
<Security />
</System>
<EventData>
<Data>fsx.exe</Data>
<Data>10.0.62613.0</Data>
<Data>551a6ac5</Data>
<Data>igd10umd32.dll</Data>
<Data>9.17.10.3517</Data>
<Data>532b0c10</Data>
<Data>c0000005</Data>
<Data>00209dcd</Data>
<Data>1508</Data>
<Data>01d0ac4f66146c7b</Data>
<Data>D:\Games\Steam\steamapps\common\FSX\fsx.exe</Data>
<Data>C:\Windows\system32\igd10umd32.dll</Data>
<Data>c12a4c13-1842-11e5-bb2d-c860000a93e4</Data>
</EventData>
</Event>
Last edited by KORISNIK; Jun 21, 2015 @ 11:30am
KORISNIK Jun 21, 2015 @ 11:36am 
Well, I've managed to get the game started, but only if I disable the DX10 option. I don't know how many of you use DX10 in FSX, but it seems strange to me that enabling that option should crash the game.
svatem1 Jun 21, 2015 @ 11:53am 
i have exactly the same problem as you
if you look at failing module, it's called igd10umd32.dll - this dll is part of - surprise - intel's drivers for their integrated gfx card
so what's going on there - you have intel's gfx card as well as dedicated one installed and the game tries to run the game on intel's when dx10 is selected no matter what you selected it to run on in FSX launcher; it crashes then most probably because you haven't assigned enough of your ram as hd's vram in bios

i've already reported this bug

Originally posted by Sartoris:
Well, I've managed to get the game started, but only if I disable the DX10 option. I don't know how many of you use DX10 in FSX, but it seems strange to me that enabling that option should crash the game.
Last edited by svatem1; Jun 21, 2015 @ 11:57am
Lord Ptolemy Jun 21, 2015 @ 12:29pm 
Here are a few fixes that may work.

Nvidia gpu
1.) Open up "NVIDIA Control Panel"
2.) Open the on "3D Settings" tab
3.) Click on "Manage 3D Settings"
4.) Either select "Global Settings" or "Program Settings". If you select "Program Settings" then you will need to add the game to it
5.) In "CUDA - GPUs" make sure you have it set to your dedicated gpu

Bios (I prefer you to not mess with your bios)
- Check your bios to see if you can change which gpu is used to display things
- May also be list as an option under power consumption? Change it from adaptive to high performance.

Last edited by Lord Ptolemy; Jun 21, 2015 @ 12:30pm
svatem1 Jun 21, 2015 @ 12:35pm 
he has radeon
as long as you're not running mobile radeon, catalyst's don't have that needed option

Originally posted by | BP | Lord Ptolemy:
Here are a few fixes that may work.

Nvidia gpu
1.) Open up "NVIDIA Control Panel"
2.) Open the on "3D Settings" tab
3.) Click on "Manage 3D Settings"
4.) Either select "Global Settings" or "Program Settings". If you select "Program Settings" then you will need to add the game to it
5.) In "CUDA - GPUs" make sure you have it set to your dedicated gpu

Bios (I prefer you to not mess with your bios)
- Check your bios to see if you can change which gpu is used to display things
- May also be list as an option under power consumption? Change it from adaptive to high performance.
KORISNIK Jun 21, 2015 @ 1:24pm 
Thanks for all the comments and suggestions, but as svatem1 said, I have a Radeon card with the Catalyst program installed, so I suppose nothing much can be done about that. I wonder how much benefit the DX10 option offers in FSX? I mean, does it have a significant impact on improving performance, visuals, etc.?

EDIT: I have found this site, which might help, though it does seem rather convoluted just to get the DX10 option up and running: http://forum.avsim.net/topic/421849-dx10-fixer-atiamd-aa-and-vsync-guide/
Last edited by KORISNIK; Jun 21, 2015 @ 1:39pm
svatem1 Jun 22, 2015 @ 12:59am 
check out the price and ask yourself if you wanna risk buing it just to find out none of its features/fixes are taking effect because your game still crashes

Originally posted by Sartoris:
Thanks for all the comments and suggestions, but as svatem1 said, I have a Radeon card with the Catalyst program installed, so I suppose nothing much can be done about that. I wonder how much benefit the DX10 option offers in FSX? I mean, does it have a significant impact on improving performance, visuals, etc.?

EDIT: I have found this site, which might help, though it does seem rather convoluted just to get the DX10 option up and running: http://forum.avsim.net/topic/421849-dx10-fixer-atiamd-aa-and-vsync-guide/
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Date Posted: Jun 21, 2015 @ 9:10am
Posts: 9