GPS system not updating [Official]

[DTG_Martin]

Hi everyone. We need your help please.

We have been seeing reports from some players that they are experiencing unexpected issues using the GPS system in FSX: Steam Edition. The reports indicate that the GPS system is not updating correctly.

We first heard about this during the open beta which we recently ran for the next FSX: SE update. However, since then we have received reports of players experiencing this with the live version of the sim.

We have investigated the matter here in the studio, however at this time we are unable to reproduce the issue.

We are therefore turning to the community to help us investigate this matter.
If you are affected by this issue and would like to help we need the following information.

• You PC system specifications
  
• Are you also running the boxed edition of FSX or MS Flight?
  
• What add-ons are you also using, if any?
  
• We need to establish what is called Repro steps. In other words, a series of instructions which says do A, B and C and issue D will occur. This way we can mirror exactly the steps you are going through in order for the issue to materialise. The easiest way to do this would be to supply us with a flight plan we can load into FSX: SE and provide detailed instructions telling us exactly what you are doing. For example, I load flight plan A, I then press button B with the mouse, etc.

If you would like to help us investigate this matter please leave us a comment below and we will get right back to you.

Thanks everyone for the help,

- Martin

[dixiefire53]

GPS not showing map

My GPS will not show map or waypoints in FSX SE.

[img]http://dva.k-lundy.com/gps.png[/img]

[Dan-TXHills]

It may be due to FSX being 'stuck in 2004'. the intersections GRITZ and HYZMN did not exist then. Most likely the entire THRSR8 departure did not exist when the nav data base for FSX was developed.

If you do a simple flight plan (e.g., KATL direct to KGPT) does it show the "magenta line"?

And - are you within 10 NM of the course (I presume you are but just checking)? If not, you will not see the course line.

[dixiefire53]

Thanks for your response. It dose not matter what route I fly the magenta line does not show up. Also, no map informations showes up such as NAV aids, WayPoints, terrain, or airports. The level of zoom doesnt make a diffrence either. It happens in every aircarft also.

[Dan-TXHills]

You can try the 'Verify Integrity' option to see if it will fix any corrupt files

[dixiefire53]

Not sure what the verify integrity option is? Where would I find that option? Thanks.

[Dan-TXHills]

Main menu - LIBRARY - select GAMES. On the FSX-SE logo RIGHT click and select Properties (at the bottom of the drop-down menu). Go to the 'Local Files' tab and click on the button that says 'Verify Integrity of Game Cache ...'

[dixiefire53]

No, didn't work. Still not map or NAV info shoing up on the Map in GPS.

[RoY]

dixiefire53 do you have a other version of FSX on your computer? Also have you try to completely remove FSX and then reinstall it? Its possible your antivirus interfered with install? Are you able to zoom in and out on the GPS or use the terr button? If you do decide to reinstall try shutting down the AV before you do the install.

[dixiefire53]

I have zoomed out all the way. I get no routing line eather. I have uninstalled and reinstalled. But, I have not truyed to disable the AV before a reinstall. I will try that next.

I do have FS2004 installed too. Not sure if that is cuasing a problem. The GPS works fine in that version.

Thanks for all of the help.

[RoY]

Having two versions running on the same machine is known to cause issues. Good luck

[dixiefire53]

Bumping to the top. I see other people having same issue.

[RoY]

You might have corrupted flight plans Have you tried deleting your flight plans? Just a long shot but these are known to get corrupted and cause issues. Located C:\Users\yourUserhere\Documents\Flight Simulator X Files

[Dan-TXHills]

Originally posted by RoY:

You might have corrupted flight plans Have you tried deleting your flight plans? Just a long shot but these are known to get corrupted and cause issues. Located C:\Users\yourUserhere\Documents\Flight Simulator X Files

RoY - You may have hit on something here. I once had a problem because I got a bit too clever in naming my flight plans and stuck a 'dot' (period) in the string which caused the flight plan to not be read. Seems logical that even the smallest bit of corruption might render the flight plan unreadable.

Another thing to try - when you select from the main menu Flights | Flight Planner and the Flight Plan box comes up - you then select 'Load' and pick the flight plan you want. THEN SELECT 'Find Route' and click 'Load' AGAIN. This will bring you back to the file set where you first selected this flight plan. Pick the same one again and click the 'Open' button (again, or double click on the file if that is what you like to do), then click 'OK'.

I do not have to do what I described above but some people have to. To RoY's point: If you have a valid flight plan it should show up with all the waypoints on the second 'Load' - the red route line on the map in the Flight Planner.

One question I did not ask earlier - You did say that nothing appears even if you do a simple point to point flight plan - is that true if you 'build' that plan directly in the Flight Planner?

And - one more thing to try - download this replacement to the Garmin 500: {LINK REMOVED}http://www.mediafire.com/download/jbnpi8eish4o9kh/fs9gps.cab

This is in the 'Gauges' folder of FSX-SE. You SHOULD back up the original file (my naming convention would rename the original version as fs9gps_cab.bak and I leave it in the original locaton - the Gauges folder - then copy the new file into that location. This version adds more terrain features, will show other aircraft (yellow squares with labels) withing the zoom range and if I am not mistaken corrrect the vertical speed calculation to make it in feet per minute (not something I use - I prefer to do the math myself, so I may be wrong on that one). Others reading this should feel free to download this also if you do the multiplayer thing or fly in tough terrain.

Good luck.

Dan

[RoY]

dixiefire, the path to put that GPS, fs9gps file is C:\Program Files (x86)\Steam\steamapps\common\FSX\gauges. Let us know if that or deleting he flight plans work. Be sure to rename or back up the oringnal first.

[dixiefire53]

Thanks for the help! I replaced the file and it is still having issues. It will show the map if you let it sit now. Extreme Lag in rendering the display in the GPS. I even disabled my anti virus program. Here is a Video.

http://youtu.be/eX5I08uWkB8