Official SFV Bug Reporting Thread

[WBacon]

Hello Fighting Game Community!

We hope you’re all enjoying or will be enjoying Street Fighter V shortly! While we hope all of our fans will have a great time with the game, there will always be some cases here and there where the game may not function correctly under certain environments and / or hardware combinations. That said, we’ve set up this feedback thread for you all to share any technical issues you may be having with the game. We’ll use this thread as a central repository for tracking these problems, and pass on the information gathered here to the development team so they can investigate and work on a fix.

Before providing reporting further, please ensure you've followed the steps below to rule out problems with Steam or the game’s files:

Check your Anti-Virus software

Some AV software may trigger a false-positive situation and flag certain executables from running. Yu can temporarily disable the AV software to see if the game behaves differently. If the game runs when AV is turned off, that means you'll need to create an exception rule to Street Fighter V.

Ensure game files are intact using Verify Game Cache

1) From your Steam Library list, right-click on Street Fighter V and select Properties.
2) Click the LOCAL FILES tab.
3) Click "Verify Integrity of Game Cache..." and allow the validation process to run its course. Please disable or shutdown your anti-virus while this process runs.

This process allows the Steam client to scan every single file you downloaded for this game, verify checksum of each, and compare that against the file manifest data on Steam's content server. If the file is missing or has a different checksum value, you will receive a message stating "X files failed to validate and will be reacquired." What this means is that some files have either been deleted, or may have been corrupted. Click “Close,” and Steam will automatically download and / or replace the problem files.

Reinstalling your video card drivers

We also recommend making sure you have the latest drivers for your graphics card. Some high end integrated graphics chips and modern laptop class discrete GPUs may work but have not been tested, nor are they officially supported by Capcom

Nvidia GeForce Drivers[www.nvidia.com]
AMD Radeon Drivers[support.amd.com]

If you still experience crash issues, you may want to try performing a clean installation of the driver set. This will remove any extraneous driver DLL files or game profiles that existed with the previous driver installation.

Important! Lastly, please don't forget to reboot Windows upon completing the driver installation. This will help reinitialize the driver and the graphics card using the new driver.

Reporting crashes

If you still experience poor framerate, “slow motion” effects, crashes, or other issues, please help the dev team by providing detailed information below.

The more samples and data points we receive, the better we are able to narrow down and determine the root cause of these problems. Here’s what we need:

A) Your System Specs
1) CPU name & model
2) Name / model of the desktop or laptop (if available)
3) Graphics card / chip model and the amount of VRAM
4) Video driver version number
5) System memory size
6) OS version (Windows 7, 8, 64-bit/32-bit, etc.)
7) Anti-virus software name and version

Please make special note in your specs if you are running Windows "N" and "K" editions that does not come with Windows Media Player.

A good deal of this information, such as the graphics card model and VRAM, are available by running a DxDiag report. For more information on how to run this report, click here[www.fuzeqna.com].

Specific issue
Please share your specific issue and the location(s) where you’re experiencing the issues – for example, if you’re having problems with the framerate, is it happening constantly, or is it during certain cutscenes, during gameplay, etc.

If the game is crashing, it would be super useful if you can share your app crash log file via downloadable link using any one of the popular file hosting services such as DropBox, GoogleDrive, OneDrive, etc.

C) Detailed reproduction steps, if consistently reproducible
This step particularly is very useful for the development team. The more detailed info you can provide, the quicker the team can reproduce the error state and (hopefully) fix the issue.

Thank you for your patience and support!

- Capcom Customer Service Team

Please note that this thread is only for posting issues with the game and specifications; in the interest of helping the development team better investigate these issues, any extraneous discussion or derailment may be removed.

[Kureashion]

Fatal error!



StreetFighterV.exe!UnknownFunction (0x000000014049d203) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x00000001403a7844) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x00000001403c302a) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x000000014138d8ee) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x000000014162627c) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000140a95522) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000140a9557d) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000140a9f419) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000140b035bd) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000141637207) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x000000014163965f) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x00000001414c667b) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000141430dfd) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x000000014021d71f) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000140216a3d) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000140216a8a) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x000000014021df70) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x00000001424b8b8d) + 0 bytes [UnknownFile:0]
kernel32.dll!UnknownFunction (0x0000000077925a4d) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x0000000077a5b831) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x0000000077a5b831) + 0 bytes [UnknownFile:0]

Game was working flawlessly and now I have this error.

------------------------------------------------------------------------------------------------------------------------------

Specs:

CPU: i5 3330 3.0GHz
VGA: NVIDIA GeForce GTX 760 4GB VRAM
RAM: 8GB DDR 1333MHz
Anti-Virus: COMODO Security
OS: Windows 7 Ultimate 64-bits

------------------------------------------------------------------------------------------------------------------------------

As I said, the game was working flawlessly and now it crashes everytime I try to play. The last time it happened I solved by doing a clean install of my VGA software, now this method won't work. Hope a fix is delivered soon.


------------------------------------------------------------------------------------------------------------------------------

Edit: It fixed itself when I started my computer today, but I hope this is looked upon because it isn't the first time that it happened to me and I really doubt it will be the last.

[Willsan]

NeveroddoreveN a écrit :

I'm having this issue: I'm NeveroddoreveN in CFN, from Spain... but now the server has decided that I am an Italian dude called Fuego90... I have his lp's and all. A complete non sense. See these screenshots: http://imgur.com/a/VDkBo

☻ pab.rock ♫ a écrit :

My nickname in SV5 is PabRock, 1 day ago is showing the nickname of SamuelBogard !!! what is happening???

Just delete the folder in C:\Users\<USER>\AppData\Local\StreetFighterV and start the game. You will have to pass through the tutorial again and your username will be recovered.

[I_witcher_I]

The game crashes on its own, without any errors. Just window closes and all.
The cache is checked, but nothing download.
I do not know exactly, but I think it all started after switching to Win 10 from Win 8, but everything is OK , no problems with other games.
Can anyone come across ?
Win 10 Pro, Athlon x4 750k, GTX 760 2Gb, 8GB Ram

[Suprah]

Hey there,

I had some issues and here I am to write what "helped" to fix it, hope this will be useful to someone...

I had the "Capcom logo bug", (black screen then nothing), I managed to launch the game by renaming the file in "C:\Program Files (x86)\Steam\steamapps\common\StreetFighterV\StreetFighterV\Content\Movies" into something else

Then the game dropped in frame rate and became quickly unplayable after approx 5min
Fixed by desactivating both of my networks adapters

Yeah, that's for sure pretty stupid (stuck in versus mode with friends until a proper fix is found) but the game now run perfectly on max settings....

Sorry for my poor english o/

[Disco Infiltrator]

Suprah a écrit :

Hey there,

...

Then the game dropped in frame rate and became quickly unplayable after approx 5min
Fixed by desactivating both of my networks adapters

I had the same issue with fps dropping. Did a full video driver reinstall/install, but kept getting the problem; then tried to deactivate my network adapter while playing, and the game lept back up to 60fps like it was day 1.

Only problem is, I just have the one network adapter, so I'm completely unable to play online. Had a friend bring it to my attention that he didn't start getting these issues until he switched from wireless to wired, and while I've always been wired, I'm wondering if some people will have luck with a wireless connection.

[Enhanced_Interrogator]

Did Capcom intend to have 8 frames of input lag in this game?

https://www.youtube.com/watch?v=Uk5n-xOD2vU

https://youtu.be/kYCW0Dfixv4

[YakuzaPK]

After many hours playing, today i try open the game but this error:

Fatal error!



StreetFighterV.exe!UnknownFunction (0x000000014049d203) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x00000001403a7844) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x00000001403c302a) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x000000014138d8ee) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x000000014162627c) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000140a95522) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000140a9557d) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000140a9f419) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000140b035bd) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000141637207) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x000000014163965f) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x00000001414c667b) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000141430dfd) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x000000014021d71f) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000140216a3d) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x0000000140216a8a) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x000000014021df70) + 0 bytes [UnknownFile:0]
StreetFighterV.exe!UnknownFunction (0x00000001424b8b8d) + 0 bytes [UnknownFile:0]
kernel32.dll!UnknownFunction (0x0000000077925a4d) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x0000000077a5b831) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x0000000077a5b831) + 0 bytes [UnknownFile:0]

i tried everything but my game not works more

[I_witcher_I]

Chudesniy a écrit :

The game crashes on its own, without any errors. Just window closes and all.
The cache is checked, but nothing download.
I do not know exactly, but I think it all started after switching to Win 10 from Win 8, but everything is OK , no problems with other games.
Can anyone come across ?
Win 10 Pro, Athlon x4 750k, GTX 760 2Gb, 8GB Ram

I solved a problem , removing the graphic tablet driver.
It is strange that prior to upgrading to Windows 10 had no problems ...

[Af0]

My fighter ID is stuck to "Necalli" and coutrny flag is wrong too. It's been like this over a week. I don't even play Necalli...

[mugen_champloo16]

Hi, i recently have to reinstall windows and when i reinstall street fighter v and play it didnt show me the correct data of my fighter profile ,it sais that my las online game was 7/6/1906 and my lp wont change

[Zaperon]

My LP is also stuck in the main menu from a moment I was in Ultra Bronze. 1577LP, to be specific.

When in ranks, it updates correctly and the real number shows. In other areas of the game I am displayed at 0LP, no title and no defensive/offensive bar information. I am now in Super Silver, but I didn't acquire the titles from the any promotion from silver. I suppose this is because my game doesn't fully recognize the real LP because it didn't update in certain screens. This seems like a recurrent problem. Any fixes yet or it's something we can hope to get fixed in the upcoming patch?

If an customer support read this, kindly remind to award the missed titles from this bug in the potential upcoming fix. Thank you for your time.

[Brimstone]

I don't know if this is mentioned, but battle lounge is not showing neither flag nor ping bars, making it very difficult for a person to find appropriate match. It only comes up sometimes and just for a few lounges, plus refresh is extremely slow, in USF4 it was almost instant.

[ppipp]

When I start the game, in the general menu, "enter" works and display a sub menu. But as soon as I enter training mode, "enter" or start button of my joypad doesn't work and i'm stuck forever in the training stage, unable to access the submenu. What the hell happens? How can a button work in the general menu and be ignored when the game is acutally launched?

EDIT: nevermind, i have to keep pressing the button for 3 seconds, and then it works. Weird that this change occured all of a sudden.

[paulietheboss]

I can't believe there has been no official resposne to any issues in this thread at least since i posted a couple of weeks back. this is seriously poor. i'm just going to unsubscribe to this thread because it doesn't look like anyone gives a ♥♥♥♥.

[Pledge_Knightly]

Crash report.

System Specs:

OS: Windows 10 Pro
Version: 10.0.10586 Build 10586
Processor : Intel Core i7-4790K
GPU: NVIDIA GeForce GTX 970
GPU driver version: 364.51 (released 3/8/2016)
Antivirus: Windows Defender
Ram: 15.9 gb
Motherboard: MSI z97m Gaming


StreetFighterV.exe is crashing very regularly on my machine. The game will consistently crash after 3 online matches. The crash occurs during the match. It happens very quickly without an error dialogue.

The crash can be reproduced by playing online matches. The crash always occurs during the 3rd or 4th online match.

Thank you for your attention!

UPDATE: SOLVED

After removing Wacom drivers the game stopped crashing.