Chat restricted with no notification or option for appeal?

[Flame Noir]

So I log in to FS to play a game with some buddies, and I'm trying to discuss what ships I might play in the chat. Doesn't work. Weird, but this game is buggy sometimes.

Get into game. Try to mention how it was weird that I couldn't type in the lobby.

"You have been chat restricted for 23 hours for violating the code of conduct."

Now, let me tell you a little something about the "code of conduct" I, as a paying customer, should be able to expect from a company running a game I have paid money for.
In League of legends, the most popular MMO in the world, they at least give you a NOTIFICATION when you log in, that you have been judged to have violated the code of conduct, and that you have received "XYZ" restriction for "X" amount of time.

If you receive repeated violations, they also show you exactly WHAT they feel you did, which apparently constitutes a violation.

Now, even ignoring the fact that I have no idea what Edgecase thinks I did to deserve such a restriction, I expect to be notified BEFORE I enter a game. This should be fixed, because I did not see any such notification. I entered the game via a steam invitation to a party lobby, and all I saw was the "daily bonus", followed by immediately loading into the aforementioned lobby.

Begrudged as I am to say so, I can accept that Edgecase admins may decide that I was in the wrong without any option for appeal--this is, after all, what every multiplayer game does anyway.

However, I am not convinced that an admin even looked at it. There is one particular sorry-ass loser who was trying to tell me how to fly my ship and being a real pretentious douche about it, and I am sure he reported me for telling him to go shove it because I didn't ask him for his advice (not an exact quote). I don't really think I was in the wrong, especially since he repeatedly provoked me by talking down to me as if I don't know how to play the game (despite the fact that I was doing perfectly fine, and he wasn't actually doing any better than me).

During the game where I discovered I had been muted, I ALSO happened to be matched with this same douchecanoe of a player again! And when my team beat him quite solidly, he had the gall to TAUNT ME in the allchat, saying that I had "clearly taken his advice," and basically trying to take credit for my defeating him.

So this player taunts me and treats me in a condescending manner in chat, yet I get chat restricted? Why might this be? Well, aside from the possibility that the mods are just tasteless and backwards, there is also the possibility that he reported me, but I (being a non-c*nt) did not bother to report HIM.

So, I am rather suspicious as to whether this case was even reviewed by an actual admin, or if a 24-hour mute was rather just applied to my account simply because some moron reported me for objecting to receiving backseat-driving advice from another player.

[�[Dire_Venom]�]

Email the devs @ their support email and they'll look it up for you

[𝒟𝑒𝓊𝓈𝒲𝑜𝓁𝒻]

League Of Legends is not a MMO, it''s a MOBA, kinda like FS.

[Sushi Zero]

What Dire said +1

I've not known EGC be like that in their attitude. They dont accept breaches of the code even in defence but to be honest they have always been understanding about these things in the past. They have said on several occasions that they check the whole chat history. Don't get baited. There is a little white icon next to each player (when you press tab) which allows you to mute them in the chat window and its one of the finest features of the interface when you are playing with someone unpleasent. It could be even that it was done in error. I've not been on the receiving end of a ban myself. I know that it has taken some time in the past to see another toxic player banned. I was haunted (as were others) by this one person for a while. It took a few complaints to take him down. I don't know if they send notifications but if they don't they should certainly rethink it.

[thommix777]

Well,seeing how easily and fast you got worked up for normal ingame chatting, no wonder you got muted. Clean up your language even if someone annoys you...You do know it is one tactic to get someone fired up so they play worse? And also, dont instantly shoot down when people tell you what you might be doing wrong, listen and check if there is some truth behind what they say, Thats how you improve and other people see some mistakes way better than you will ever.

[Washing Machine]

Lol its why me and my friends call this game "fractured safe space"

[Flame Noir]

Well, I mean, to the people who used my frustration at being chat-blocked as the basis for a beautiful ad-hominem character attack: to be honest, yeah, I got baited, but he was ON MY TEAM, and we were both doing decently well. There was no reason for him to talk down to me that way. It's true I got upset, but I didn't get "worked up over a chat restriction." I got worked up over not being TOLD about my chat restriction. I was suddenly unable to communicate in certain ways with teammates who are my friends and frequently play with me, and thus people who EXPECT me to clearly communicate (not just pings). It really threw me off for the first game... we still won, but I had a rough time because I'm not USED to being unable to discuss tactical maneuvers with my allies.

@Sushi Zero, thank you for what is certainly the best advice in the thread. You're right that I let myself get baited. Maybe he was trolling, but I don't know why since we were on the same team. Maybe he's just THAT kind of person. I'm just not used to seeing that kind of dipstick in this game. I stopped playing League of Legends (by the way I know it's a MOBA, I mistyped) for many reasons, but one of them was that it had a negative impact on my emotional and mental state. I have found FS to be, on average, a MUCH more rewarding experience, especially since I have met many friendly players through it. I suppose you could say I was caught off-guard by that player's condescending and self-righteous tone.

To be frank, while I don't recall if I used any explicit words, I can definitely admit that there is an argument to be made in favor of the idea that I violated the code of conduct. But, part of the reason I felt so frustrated about the restriction was that my 'violation' (if there was one) was not the type of flaming you typically think of, where someone yells at their teammates, or insults people in the chat, for 'not being good enough' or whatever. I guess what I mean is, I didn't 'start it,' and in fact he repeatedly "poked" me (allegoricallly speaking) with his snide and know-it-all comments.

I am more than happy to take advice from players who have greater skill or different experiences to me--I have no illusions about being an ubermensch captain, and I frequently ask better players for advice. But my frustration came from his tone, his presumptuous attitude, and the fact that I was already embarassed at having allowed myself (flying the Protector) to be assassinated on warp by the enemy ghost (even though it was only 3 times the whole game).

[Flame Noir]

He kept giving me noob-level advice, like "activate your shield" or "don't sit still when you warp!"
It's true that the first time the Ghost got me I had warped while sitting idle, but of COURSE I know how to use my shield. I suppose I was offended that he thought I was such a moron that he would give such basic advice. I DID use the shield, and it did not save me... the fact that another player presumed to tell me how to do it better even though he did not even know the circumstances offended me greatly.

[[WV] SotS]

Oh hey Look! The guy who I gave that "Noob Level" Advice to is back with a vengeance! Who wouldve thought!

Im sorry you got offended by my advice for you being generalised because i cant asses your Ability to play fully from having seen you play for like... 5 minutes, 15 tops? I shouldve totally read your mind on the problems you were having.

Here's the other side of the coin:

There is this Player I have never yet Met before, me being a nearly 3 years veteran, wich to me clearly flags you as New-ish, wich your level also confirmed. Who struggles in the Protector to fight against a rather Mediocre Ghost Player, rages out about how broken the Ghost is.
I watched you a bit and analysed what youre doing wrong in the engagements that i happened to see, giving my advice based on that.
I told you precise instructions how to avoid Ghost fire with specific movements, that you can fend off his attacks with the shield and that you can just disarm him and jump away while he can just look at you sad faced.

That player then Proceeded to refuse to take ANY advice, raging out over how i cant read his mind. Ignoring the option to mute me completely, rather retaliating with enraged and even sexist slurs like: "Youre a re ta rd" or "Youre a mo ron" or "Youre such a fa gg ot".

I ignored his obviously rage fuled hatred, stoked by him being preyed on by the ghost repeatedly. becaus ein his rage he didnt pay attention to the ghosts presence. I continued to calmly give him Advice, trying to appeal to him through varous manners. All to no avail, just getting more slurs and insults.

Hell even the other people ON YOUR GROUP agreed with me afterwards that I was giving you sound advice that you shouldve considered.

So, Yes, I reported you. Directly. Because you Sir need to take a deep breath and calm your attitude towards other people who are merely trying to lend you a helping hand. And I'm warning you here that next time I see you raging out in game like that, ill not just ask for you to recieve a warning shot to the bow.
If you dont want advice, mute people that try to help you or just Ignore it. Youre disrespectful, you demoralise your team and you were just frankly said being a huge di ck.

You complain about getting a chatban but you cant even handle some cheeky sass like "I see youve taken some of my advice". Wich was not even sass because you genuinely seemed to have improved from the last time I had met you.

Again, I frankly advise you to cool your Jets a bit and reflect on what you did and still are doing. Because at the current rate I dont think ECG will be very kind to you in the future. You can be a paying customer anywhere you want, if you break house rules, you get booted, no matter what. Trust me, ive been there, I speak from experience.

[「wew」]

If someone doesn't want, listen to or respond to 'advice', don't give it.
If someone offers or spams 'advice', don't listen.

[sudokek]

I'm with the guy who gave unsolicited advice to be frank. I see nothing wrong with simply ignoring the player giving the advice if you didnt want it. This game needs more people to chat, and most noobs would say they dont need advice. I read all comments fully. OP deserves this mute imo. I hope when you come back you are nicer OP.

[Zero Enna]

Originally posted by sudokek:

I'm with the guy who gave unsolicited advice to be frank. I see nothing wrong with simply ignoring the player giving the advice if you didnt want it. This game needs more people to chat, and most noobs would say they dont need advice. I read all comments fully. OP deserves this mute imo. I hope when you come back you are nicer OP.

how about you shove your unwanted "advices" up your bum then, learning by doing is way more fun than doing what some noone has to say. especially if said noone got vac-banned, doesn't make them look very trustworthy anyway

[sudokek]

I mean, if you dont want advice you can ignore them. Often times people have more experience than you in a certain field. Regardless if they were vac'd from another game :)

[[WV] SotS]

Look, Im going to continue giving people advice based on my experience. Dont want it? Mute me or ignore me. Its your loss not mine. But be still about it, use the means offered by the game to shut me up if you feel so overly offended by someone trying to help you out.

Sure, learning by doing is good and fine, but you sometimes need that nudge in the right direction. Thats why we have schools thats why we have teachers. I wouldnt be where Im at if it werent for the advice of people who have offered it to me, who were at that time, and still probably are, better than me.
It is about respect, be kind, respect your other players.

Learn to take some advice. Shutting others out because you dont know them is a big mistake, disrespectful and just plain up rude. Youre might lose valuable info that might take you years to discover on your own, like it did for others before you.

Take some notes, evaluate what others say, try it out. See if it works for you like it works for them. Writing it off as backseating or even worse, getting mad about it, is just plain up WRONG.

Sure sometimes people are gonna tell you ♥♥♥♥, sometimes they cant assess the situation fully because they arent always there. But most of the time people speak from experience. Like in this particular case. Ive spend countless hours in healers and in cloakers. I know both sides of the coin and how either side can win or lose and engagement. If youre struggling and even get vocal about it, have the decency to give others the benefit of the doubt that they MIGHT know a TAD bit more about the game than you do.

Or at least just mute the person in question if you dont have the decency to listen. As long as youre not being a daft cu nt about it, I dont care and you probably wont either. Happy day for everyone.

So get out of your "Everyone but me is a dipsh it"-bubble and be open to other people's oppinions. You might even learn something.

[Bo Cardwell]

Let's all agree to disagree here. Nobody is here to moderate, and we don't want things to take a turn for the worse. I'm of the mind to offer advice to turn a mistake into a learning experience, but it's understandable that either the mistake was known or that the player does not want said advice. That should be the most of it.

[Flame Noir]

Maybe if you had any actual advice to give, or had been doing ANY better than I was, I would have been more inclined to agree with you. But despite your erroneous claim that I was "struggling to fight" in the protector, or "claiming the ghost is OP" (both lies or at least disingenuous misrepresentations of the truth), YOU YOURSELF weren't even doing particularly well, with what I would consider more than an ideal number of deaths. We won, but the game was not what I would call a smooth victory, and your "three year veteran" self (nice humblebrag btw) certainly was not carrying us.

I did not "lost fights with the ghost," I got assassinated on warp. Pretty standard, and hard to counter if you get caught by surprise. I had a disarm, but in case you forgot, there is a stat called "turret traverse" in Fractured Space, which determines the speed at which your turrets move. What this means is that, even if I had a .0005 second reaction time and could react to the sound made by the Ghost's de-cloak and bonus-damage-laser (you know the ability I mean) BEFORE he fired (which I cannot), my turrets physically could not point the disarm towards him quickly enough to stop him. (I did manage to mitigate his burst once though.)

Second, your other """advice""" was to "use my shield." Incredible that you think you are such an enlightened, seasoned player for giving me the advice to "use the defensive ability when you are attacked!" Next you will be telling me to "hit the weak point for massive damage!"
Truly, elect this man as president.

Finally, you told me to move around instead of sitting still while jumping. This actually IS good advice, but it is not new to me, and anyway it isn't really going to help the protector too much since the vertical profile of the ship is a wide dinner plate (easy to hit). If I were playing the Lifter or Disruptor, then yes, moving around rapidly would make a BIG difference, because their profiles are relatively slim and difficult to pin down. But the protector is, by comparison, not very maneuverable, and due to its shape it is a fairly easy target from above or below. (Though I admit that the first time I died I was sitting idle out of sheer carelessness.)

Perhaps some more detailed advice might have had actual MERIT. For example, you might have reccomended that I position myself UNDER a large asteroid, as most players prefer to shoot down than up, and thus in order to flank and assassinate me he would have to place himself in what is likely an awkward position. Or, I could coordinate with my allies to warp FIRST, so that the ghost cannot assassinate me without fear of being immediately gangbanged. But alas, you suggested nothing so poignant.

sFox, you are a rude, pretentious, and self-righteous player, and you proved it never moreso than when you taunted me at the end of the second game in which we were matched. I believe you said something very self-aggrandizing like "Well Flame, I see you took my advice," after my friends and I creamed your sorry matchmade butt.

No, in fact, your ""advice"" (generous as it is to even call it as such) did not, in fact, grant you credit in any way for my victory. Rather it was my own skill and the skill of my teammates--in sharp contrast, of course, to your uniquely lacking expertise, which is no doubt exacerbated by your enourmous ego--that effected my victory. Consider yourself blocked, foul person, and never speak to me again.