The Elder Scrolls Online

The Elder Scrolls Online

Merging Eso and Steam Account
hi

i have an old eso account which has several characters, it is tamriel unlimited edition version. i havent played since morrowind expansion (didnt buy that one). now i have a steam account which it has all stuff bought with active subscription. i was wondering if merge these two accounts can i still use old eso characters with my steam account?.
Zuletzt bearbeitet von dostunuz; 13. März 2021 um 10:16
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Beiträge 115 von 18
i have never heard of an ability to merge two accounts - pretty sure (99.5%) it cannot be done.

You can use in-game Mail to send things from one account to another - but only if they are on the same server network (NA or EU). This should work for all inventory items not "Character Bound".

But moving things like characters, experience, and Champion points between two different accounts cannot be done.
dostunuz 13. März 2021 um 10:38 
Ursprünglich geschrieben von DargonBlak:
i have never heard of an ability to merge two accounts - pretty sure (99.5%) it cannot be done.

You can use in-game Mail to send things from one account to another - but only if they are on the same server network (NA or EU). This should work for all inventory items not "Character Bound".

But moving things like characters, experience, and Champion points between two different accounts cannot be done.

you can link your steam account to eso account but i was asking if i could get all stuff from my old account, this is important.
Psyringe 13. März 2021 um 10:39 
The first time you start the game on Steam, it will ask you whether thsi is an existing account or a new account. If you choose "existing account", the game will ask you to log into that account, and at that point the DLC you own on Steam will be added (merged, if you will) to your existing account. In the end you will have one account with your old characters and with the DLC you bought on Steam, with two ways to access it (through Steam or without Steam).

If, however, you choose "new account", then you forfeit your chance to add the DLC to your existing account. ESO will create a new account for you. And as the poster above said, there is no known way to merge two existing accounts. You could ask Zenimax support of course, but I wouldn't get my hopes up.
Zuletzt bearbeitet von Psyringe; 13. März 2021 um 10:40
Psyringe 13. März 2021 um 10:45 
Ursprünglich geschrieben von dostunuz:
you can link your steam account to eso account but i was asking if i could get all stuff from my old account, this is important.
ESO uses the term "link your account" in two ways. One is on your ESO profile, where you can link various services (like Twitch) to your ESO account. This has no effect on the account itself. The other usage refers to using an existing ESO account instead of a new one after buying the game again on Steam.

ESO does not use the term "merge", and technically it is not possible to merge two existing accounts into one. The way to get old characters into your ESO game on Steam (and content bought on Steam onto your old ESO account) is to _link_ your accounts _before_ creating a new account for the Steam-based version,

If you ask about "merging", then you will get answers like the first one, because that isn't possible - but _linking_ provides the functionality that you seem to want.
Zuletzt bearbeitet von Psyringe; 13. März 2021 um 10:49
Ki11s0n3 13. März 2021 um 10:46 
Ursprünglich geschrieben von dostunuz:
Ursprünglich geschrieben von DargonBlak:
i have never heard of an ability to merge two accounts - pretty sure (99.5%) it cannot be done.

You can use in-game Mail to send things from one account to another - but only if they are on the same server network (NA or EU). This should work for all inventory items not "Character Bound".

But moving things like characters, experience, and Champion points between two different accounts cannot be done.

you can link your steam account to eso account but i was asking if i could get all stuff from my old account, this is important.
Yes. Once you link both accounts you'll have access to everything you have on the ESO website side as long as when you login using steam you use your eso login

But if you are talking about linking characters from steam with your eso then no you can't do that, but you can login using your eso account even if launching from steam.
Zuletzt bearbeitet von Ki11s0n3; 13. März 2021 um 10:49
dostunuz 13. März 2021 um 10:51 
Ursprünglich geschrieben von Ki11s0n3:
Ursprünglich geschrieben von dostunuz:

you can link your steam account to eso account but i was asking if i could get all stuff from my old account, this is important.
Yes. Once you link both accounts you'll have access to everything you have on the ESO website side as long as when you login using steam you use your eso login

okay, what about buying stuff from steam only. because i used steam for regional prices so after linking my eso account can i still purchase incoming expansion packs/subscribtion via steam or not?.

i dont care much my steam characters because im relatively new (lvl 25).
Zuletzt bearbeitet von dostunuz; 13. März 2021 um 10:53
Ki11s0n3 13. März 2021 um 11:03 
Ursprünglich geschrieben von dostunuz:
Ursprünglich geschrieben von Ki11s0n3:
Yes. Once you link both accounts you'll have access to everything you have on the ESO website side as long as when you login using steam you use your eso login

okay, what about buying stuff from steam only. because i used steam for regional prices so after linking my eso account can i still purchase incoming expansion packs/subscribtion via steam or not?.

i dont care much my steam characters because im relatively new (lvl 25).
Yes I do it as well. Whether you buy on steam or activate on the ESO website you'll have access to the stuff as long as the steam account you are using is logging into your ESO account it'll work.
dostunuz 13. März 2021 um 11:08 
just tried linking my eso account to steam, it gave an error. i think its too late to do that like Psyringe said.
Psyringe 13. März 2021 um 11:09 
Ursprünglich geschrieben von dostunuz:
Ursprünglich geschrieben von Ki11s0n3:
Yes. Once you link both accounts you'll have access to everything you have on the ESO website side as long as when you login using steam you use your eso login

okay, what about buying stuff from steam only. because i used steam for regional prices so after linking my eso account can i still purchase incoming expansion packs/subscribtion via steam or not?.

i dont care much my steam characters because im relatively new (lvl 25).
If you already _have_ told the game to create a new account for the version you bought on Steam, then it will not ask you again to link accounts. Your chance to play your old characters on your Steam account is forfeit at that point.

You can, however, ask Zenimax support if they they can delete your Steam-based account so that you can then link your old account. I've heard contradictory reports about whether that works or not though, so I would only do this if you really don't care about your Steam-based ESO account, and don't mind losing its contents even if that doesn't let you link your old account in the end.
Zuletzt bearbeitet von Psyringe; 13. März 2021 um 11:10
dostunuz 13. März 2021 um 11:11 
well, thanks for the responses. guess its better to have an another account for banking and other stuff.
I've had first hand experience at asking this very thing: one time very soon after the steam launch I asked, they said they'd try, but no guarantee and it didn't work.

Asked a few months later and they said 'no'.

Asked again one more time and they said they could, but it would take a while, and that time it worked: they switched my steam account to be linked back to my original ESO account with all my original characters.

I had had a LOT invested in that original account so it ended up being worth it. But, it took a long time and much persistence, so I'm not sure I'd recommend trying it unless it's really important to you. Maybe your luck will be different. Either way, I hope you have fun in Tamriel!
dostunuz 14. März 2021 um 8:24 
support is trying to help me. i was wondering i cant link it because i have already characters on this account?. maybe deleting them would work but dont want to lose this stuff if it doesnt work.
Zuletzt bearbeitet von dostunuz; 14. März 2021 um 8:25
When I first started playing ESO on Steam, there was a way to connect to you original account, I still have my original characters and all my cash and goodies like mounts costumes etc.

Back then I payed a monthly fee, but never on Steam. We switched to Steam a couple of years ago, when we decided to play again and wanted to keep everything together.

My friend did the same thing, we started playing way back in Beta.

I don't know if there is still a way to do that or not though.
Zuletzt bearbeitet von Mike Hawthorne; 16. März 2021 um 10:33
Psyringe 14. März 2021 um 14:05 
Ursprünglich geschrieben von dostunuz:
support is trying to help me. i was wondering i cant link it because i have already characters on this account?. maybe deleting them would work but dont want to lose this stuff if it doesnt work.
It doesn't matter whether there are characters on the account or not. Even if you deleted all your characters, the account itself would still exist. And as long as your Steam-based version of the game has its own account on the ESO server, you cannot link your existing older ESO account to the Steam-based version of the game. This linking only works if there _is no_ account for the Steam-based version already.

The only way to resolve this is to delete your Steam-based account on the ESO server, which only Zenimax can do. Once again: You cannot resolve this by yourself.
Zuletzt bearbeitet von Psyringe; 14. März 2021 um 14:07
If you can still log into your old account, you can just add it to Steam for convenience I don't know if that would make any difference in game play or not.

I have a couple of old games that I've just added to Steam and I don't notice any difference.

I think I added Age of Conan just as a convenience when logging in.
That let my keep all my goodies from the original game.

And I was able to keep all my stuff from The Secret World too, but I think that had to be done when they first moved it onto Steam.
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