Error 201 Unable to enter.

[Sightless17]

So I just bought the Imperial Edition a day or two ago and Error 201 keeps happening when I try to enter. I've tried all the exceptions I could find on my firewall for ESO. And repaired it from the launcher. Also sent in a ticket, which was answered, and I followed it. Still doesn't let me in. What is going on here?

[76561198145430266]

Hi Sightless17,

Error 201 occurs when there are general connectivity issues between a player and The Elder Scrolls Online service or when the player's game client is out of date. There are a number of things that may cause this, so several different troubleshooting steps may need to be attempted before narrowing down the exact cause. Please ensure that you are launching the game from the launcher, not the main game executable, then try the steps below.

Please ensure that the game is properly updated:

→ Log out of the game completely and quit to the desktop.
→ Open the ESO launcher.
→ Click on Game Options (next to the gear icon in the middle of the launcher.)
→ Select Check for Updates.
→ Allow the update process to run to completion.
→ Attempt to log back in and continue playing.
→ You can also ensure that your ESO game files are in good repair on your computer by following the steps above and selecting Repair instead of Check for Updates.

If this error continues to occur, players should take these additional steps to ensure that the game is properly closed out from the previous session:
→ Log out of the game completely and quit to the desktop.
→ Restart the computer.
→ Attempt to log back in and continue playing.
→ As the issue is linked with connectivity, particularly after updates, we recommend that you ensure that both their launcher and the ESO game client are added as exceptions to your firewall. Players can also check our forums here, as this error can also be linked with server maintenance on our side. Simply restarting the router/modem can also help with general connectivity issues as well.

Error 201 may also occur when something is blocking a recognizable response from the game servers. This block would typically be caused by a firewall or anti-virus software.

Please check that you have added both eso.exe and Bethesda.net_Launcher.exe to your antivirus/firewall exception rules and that your firewall has not blocked access through the following ports:
- TCP / UDP Ports 24100 through 24131
- TCP / UDP Ports 24300 through 24331
- TCP / UDP Ports 24500 through 24507

We invite you to contact our {LINK REMOVED}Customer Support if the issue still occurs after repeated attempts.

[Sightless17]

Still nothing. Even sent in a report yesterday on my computer. Have yet to recieve a reply. Not very happy with losing my 30 days and not being able to play the game.

[76561198145430266]

Please contact our {LINK REMOVED}Customer Service, they will be glad to help you.

[Sightless17]

I guess I could send another ticket to them.

[Sightless17]

Thank you it was resolved. Not entirely pleased with how long it took but it's done.