50% Off ESO Plus Offer not working

[RealPirateGuy]

Hi all,

I thought I might ask if anyone else has this issue too?
I resubscribed as the ESO socials advertised a 50% off ESO Plus membership and even though it's advertised on Steam too I didn't get the deal after subscribing. I double checked and it IS the 30-day membership.

They didn't mention that it's for new subscribers only on their socials.
https://www.elderscrollsonline.com/en-us/news/post/67917?linkId=100000359091303

Any assistance on this would be greatly appreciated :)

[Berryteacups]

Call me dumb, but what do you mean by ‘socials’? Do you mean their official website or places like X/Bluesky/Facebook/etc?

Anyway, I checked the link you posted and noticed something:

“ESO Store (PC/Mac)

Only players who do not currently have an active ESO Plus membership can access the sale.

Steam (PC/Mac)

All Steam players, including those with active memberships, can access the sale.”

If I’m reading this correctly, it seems to determine where you brought ESO+ from. If you ordered the membership from Steam, then the discount should work. If from the official website, you won’t get the discount if you already have an active membership at the time.

With that said, where did you get the 30 day membership from?

[RealPirateGuy]

Haha sorry I mean their social media like X/Instagram etc.

So I got the subscription on Steam. My membership ran out today so I cancelled then I resubscribed through steam and the full amount got deducted from my Steam wallet instead of the discounted amount.

[RealPirateGuy]

I see many other people also having this issue on that Steam discussion
https://steamcommunity.com/app/306130/eventcomments/599650146629765915

[Larten Crepsley]

had no sub ... bought sub and it charged me full price... via steam...

[FEZ. TF7]

Same thing here, subscribed and was charged full price

[Berryteacups]

I don’t know if this will help for all affected by this, but perhaps a support ticket or responding to the thread RealPirateGuy posted will help in case proof is needed if y’all want a refund instead of waiting for ZOS to fix the problem.

[RealPirateGuy]

Yeah I posted there now too.

[Dreaminsomnia]

50% off the 1st month, $15 mo. after that. You're better off with a Netflix sub, you'd get more out of that...
~A~

[$ʊgαя ฿ℯαṧT]

I tried buying it, but it shows full price here also.

[Lazari0n]

it show 6,49€ on the store page for 1 month, but when i try to purchase it it show me the current price 12,99€ so it's a scam ? xD

[Kota|Erufen Rīto@trifft nichts]

I didn't got the offer as well, i resubscribed and had to pay full 13 euro

Would gladly get my 7Euro back, i mean i even reread the offer "All Player in Steam" I bought ESO+ always over steam...

Dear Steam-Team, Dear TESO-Team, i would like to get my 7Euro discount!

[Kota|Erufen Rīto@trifft nichts]

Write the steam support and ask them directly, i just filed a request for it

[Wolverine]

Well, funny thing, when i tried getting the ESO+ offer on Steam, it would change back to 12,99€ per month as soon as i tried paying for it, i then went to the ESO web page, a click here a click there and i got the same 30 days sub. for the advertised 6,49€.

Anyway, my guess would be that the Steam offer only works for players, that haven't had any ESO+ sub. in the past - if this works for you, don't forget to claim the latest companions for free while your sub. is up and running.

[s̷h̷a̷d̷o̷w̷]

Originally posted by Wolverine:

Anyway, my guess would be that the Steam offer only works for players, that haven't had any ESO+ sub. in the past

But they said in announcement that all Steam players can use the 50% promo
Also, ESO support is so funny. They sent me back to Steam but I contacted Steam earlier and Steam ofc sent me to ZOS because that's not Steam's promo. And when I told these dudes that Steam sent me to them so sorry, gotta get your *** together and fix it, they asked me for... DRUMROLL... a video illustrating the issue Bruh. I hope I clicked slowly enough through the stuff while recording O_o

[jdboss]

same here
It says discount
when I click add to basket a then once the full price