The Elder Scrolls Online

The Elder Scrolls Online

ArchAngelLnK Jan 29, 2024 @ 2:23pm
Not Working am I Stupid, please help.
So I downloaded the game, Started it and updated it, signed into it made my account I got an Elder Scrolls Online - Account Activation Success Email, clicked play and went to create a User ID and it goes Email Format Is invalid.

I'm not PC smart what did I do wrong why cant I start up the game I used my full Email but nothing its my full Email why wont it work and what did I sign up to and get a Email for if not this, am I just ignorant or what, please help.
Originally posted by Danny Fluke:
Originally posted by ArchAngelLnK:
Originally posted by Danny Fluke:

I might be misunderstanding what you're trying to say here.

By Zenimax account, are you trying to say that you already have an account for ESO? To double check, I'd suggest going to login to your account at account.elderscrollsonline.com. If you can login, you already have an account for ESO. You can link it to your Steam account from the site.

If you don't want the hassle of linking it from the site, it should prompt you the first time you are trying to login into ESO via Steam. You should select the "I have an existing account" as opposed to "New to the game". It should automatically link the accounts for you once the credentials are verified.

I'll walk you through what I did:

I started up the game and Allowed it to make changes to my PC.
It started up that news area and Updated that.
I clicked play and it toke me to Zenimax.
I made a Zenimax account with a name Email password and Security question.
They Emailed me saying it was a success and I had an account.
I went to the News thingy again and clicked play and it started ESO.
I clicked play and it asked me to either sign in as a new player or if I had an account.
If I click new player and fill out the Username and Email it says invalid Email, but if I click I have an account it asks for a code which I don't have.

Is the code somewhere on the Zenimaz account and if so where, and if not why do I need a Zenimax account.
Should I just try logging into Zenimaz and doing idk what???

Sorry if this is supper obvious and I'm just being a m0r0n, and thank you all for the help:)

Yes, it does seem you already have an account. Use the same "I have an account" option.

The code should be in the email registered to that zenimax account, as you call it. Don't forget to check your Spam/Junk folder.
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Showing 1-10 of 10 comments
Kissing Fish Jan 29, 2024 @ 2:35pm 
it might mean you got a typo error when you typed in your email..?
ArchAngelLnK Jan 29, 2024 @ 3:00pm 
Originally posted by Basil.Three.Kings:
it might mean you got a typo error when you typed in your email..?

I'm almost 100% positive I didn't but lets say I did what would I do to fix/find out if I did?

Edited Part: but they sent me the Verification Email and I got ti so it was the right Email then and it is the same one now so idk, Thanks for helping me BTW:)
Last edited by ArchAngelLnK; Jan 29, 2024 @ 3:02pm
Danny Fluke Jan 29, 2024 @ 5:26pm 
It uses the same error message if either the email address or username you are trying to create an account with is already in use.

You might want to try a different username.
GinsengSamurai Jan 29, 2024 @ 7:41pm 
Originally posted by Danny Fluke:
It uses the same error message if either the email address or username you are trying to create an account with is already in use.

You might want to try a different username.

^ This one.

I recently tried to create an alt account and it kept giving me the same error. Found out it wasn't my email, but the user id. Wish Zenimax coded the error messages precisely to what the issue is.
ArchAngelLnK Jan 29, 2024 @ 11:26pm 
Originally posted by GinsengSamurai:
Originally posted by Danny Fluke:
It uses the same error message if either the email address or username you are trying to create an account with is already in use.

You might want to try a different username.

^ This one.

I recently tried to create an alt account and it kept giving me the same error. Found out it wasn't my email, but the user id. Wish Zenimax coded the error messages precisely to what the issue is.

So when I signed in the first time I used the same User name is that why?
ArchAngelLnK Jan 30, 2024 @ 6:13am 
So can I use the same Email and Username for both the ESO Account and the Zenimaz Account???
Danny Fluke Jan 30, 2024 @ 7:20am 
Originally posted by ArchAngelLnK:
So can I use the same Email and Username for both the ESO Account and the Zenimaz Account???

I might be misunderstanding what you're trying to say here.

By Zenimax account, are you trying to say that you already have an account for ESO? To double check, I'd suggest going to login to your account at account.elderscrollsonline.com. If you can login, you already have an account for ESO. You can link it to your Steam account from the site.

If you don't want the hassle of linking it from the site, it should prompt you the first time you are trying to login into ESO via Steam. You should select the "I have an existing account" as opposed to "New to the game". It should automatically link the accounts for you once the credentials are verified.
ArchAngelLnK Jan 30, 2024 @ 7:50am 
Originally posted by Danny Fluke:
Originally posted by ArchAngelLnK:
So can I use the same Email and Username for both the ESO Account and the Zenimaz Account???

I might be misunderstanding what you're trying to say here.

By Zenimax account, are you trying to say that you already have an account for ESO? To double check, I'd suggest going to login to your account at account.elderscrollsonline.com. If you can login, you already have an account for ESO. You can link it to your Steam account from the site.

If you don't want the hassle of linking it from the site, it should prompt you the first time you are trying to login into ESO via Steam. You should select the "I have an existing account" as opposed to "New to the game". It should automatically link the accounts for you once the credentials are verified.

I'll walk you through what I did:

I started up the game and Allowed it to make changes to my PC.
It started up that news area and Updated that.
I clicked play and it toke me to Zenimax.
I made a Zenimax account with a name Email password and Security question.
They Emailed me saying it was a success and I had an account.
I went to the News thingy again and clicked play and it started ESO.
I clicked play and it asked me to either sign in as a new player or if I had an account.
If I click new player and fill out the Username and Email it says invalid Email, but if I click I have an account it asks for a code which I don't have.

Is the code somewhere on the Zenimaz account and if so where, and if not why do I need a Zenimax account.
Should I just try logging into Zenimaz and doing idk what???

Sorry if this is supper obvious and I'm just being a m0r0n, and thank you all for the help:)
The author of this thread has indicated that this post answers the original topic.
Danny Fluke Jan 30, 2024 @ 7:56am 
Originally posted by ArchAngelLnK:
Originally posted by Danny Fluke:

I might be misunderstanding what you're trying to say here.

By Zenimax account, are you trying to say that you already have an account for ESO? To double check, I'd suggest going to login to your account at account.elderscrollsonline.com. If you can login, you already have an account for ESO. You can link it to your Steam account from the site.

If you don't want the hassle of linking it from the site, it should prompt you the first time you are trying to login into ESO via Steam. You should select the "I have an existing account" as opposed to "New to the game". It should automatically link the accounts for you once the credentials are verified.

I'll walk you through what I did:

I started up the game and Allowed it to make changes to my PC.
It started up that news area and Updated that.
I clicked play and it toke me to Zenimax.
I made a Zenimax account with a name Email password and Security question.
They Emailed me saying it was a success and I had an account.
I went to the News thingy again and clicked play and it started ESO.
I clicked play and it asked me to either sign in as a new player or if I had an account.
If I click new player and fill out the Username and Email it says invalid Email, but if I click I have an account it asks for a code which I don't have.

Is the code somewhere on the Zenimaz account and if so where, and if not why do I need a Zenimax account.
Should I just try logging into Zenimaz and doing idk what???

Sorry if this is supper obvious and I'm just being a m0r0n, and thank you all for the help:)

Yes, it does seem you already have an account. Use the same "I have an account" option.

The code should be in the email registered to that zenimax account, as you call it. Don't forget to check your Spam/Junk folder.
ArchAngelLnK Jan 30, 2024 @ 12:02pm 
Originally posted by Danny Fluke:
Originally posted by ArchAngelLnK:

I'll walk you through what I did:

I started up the game and Allowed it to make changes to my PC.
It started up that news area and Updated that.
I clicked play and it toke me to Zenimax.
I made a Zenimax account with a name Email password and Security question.
They Emailed me saying it was a success and I had an account.
I went to the News thingy again and clicked play and it started ESO.
I clicked play and it asked me to either sign in as a new player or if I had an account.
If I click new player and fill out the Username and Email it says invalid Email, but if I click I have an account it asks for a code which I don't have.

Is the code somewhere on the Zenimaz account and if so where, and if not why do I need a Zenimax account.
Should I just try logging into Zenimaz and doing idk what???

Sorry if this is supper obvious and I'm just being a m0r0n, and thank you all for the help:)

Yes, it does seem you already have an account. Use the same "I have an account" option.

The code should be in the email registered to that zenimax account, as you call it. Don't forget to check your Spam/Junk folder.

And the answer was I am stupid:)

Thanks for the help, still took a few minutes to figure it all out but I got there, thanks everyone:)
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Date Posted: Jan 29, 2024 @ 2:23pm
Posts: 10