The Elder Scrolls Online

The Elder Scrolls Online

Reskal Jun 29, 2023 @ 1:20am
Cannot cancel subscription
I have a account in the internet and i play ESO via Steam, but i cannot connect both.
When i click on the button "connect steam", i get to a tab of steam, saying:

"Sign into account.elderscrollsonline.com using your Steam account
Note that account.elderscrollsonline.com is not affiliated with Steam or Valve"

I click sign-in and then i get following message:

"Error: There was a problem linking your account. Please try again later or contact our customer service."

So don't get access to my account and therefore i cannot cancel my subscription. Is this a known problem ? Help very welcome here.
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Showing 1-15 of 20 comments
Why would you want to cancel your subscription? I say keep it so that you can continue to support Zenimax and their good work
Last edited by Flavius Aetius Semper Felix; Jun 29, 2023 @ 2:23am
Arock Jun 29, 2023 @ 3:02am 
I don't know if this works, I've never done it, but hopefully it helps you.

In Steam click on your account name on the top right (Manage Account)
Choose Account Details.
Then under Store & Purchase History, select Manage Subscriptions.
It should have Elder Scrolls Online Plus Membership listed.
Click on the EDIT link next to it.
Reskal Jun 29, 2023 @ 3:08am 
Originally posted by Flavius Aetius Semper Felix:
Why would you want to cancel your subscription? I say keep it so that you can continue to support Zenimax and their good work

Sick or stupid, what is your topic ?

Originally posted by Arock:
I don't know if this works, I've never done it, but hopefully it helps you.

In Steam click on your account name on the top right (Manage Account)
Choose Account Details.
Then under Store & Purchase History, select Manage Subscriptions.
It should have Elder Scrolls Online Plus Membership listed.
Click on the EDIT link next to it.

Thanks a ton, that did it ! I wanted to end the automatic renewal

"The Elder Scrolls Online: Plus Membership
This subscription will not automatically renew, but will remain active until 21 Jul.
"
Arock Jun 29, 2023 @ 3:24am 
Awesome! Glad it worked!
Arock Jun 29, 2023 @ 1:34pm 
Hold on. Why is this person (Banned) all of a sudden? All they've done is ask how to cancel their monthly sub. That's a legit question. And they've been thankful for any help they've received.

Meanwhile trolls like that 99/DaEdRa88Hell person and other private account trolls keep coming back month after month and clogging up the forums with absolute nonsense.
Berserkr Jun 29, 2023 @ 2:26pm 
Yeah I was wondering why also, I mean did they ban them for cancelling their subscription?
Last edited by Berserkr; Jun 29, 2023 @ 2:29pm
Belier13 Jun 29, 2023 @ 3:23pm 
Originally posted by Berserkr:
Yeah I was wondering why also, I mean did they ban them for cancelling their subscription?

STOP ASKING QUESTIONS
kerawinters Jun 29, 2023 @ 3:45pm 
Originally posted by Arock:
Hold on. Why is this person (Banned) all of a sudden?
The moderators on the forum ban anyone that speak ill towards the game. I was banned for mentioning Blackwood was going to be a bad game, which it was. I was also banned from the Official forums for reporting a troll throwing mudballs at players while shouting racial slurs in Roleplaying Hubs.
Arock Jun 29, 2023 @ 5:02pm 
They absolutely do not ban anyone that speaks ill towards the game. Have you seen these forums? It's filled with incoherent poison frothed rant posts from kids that do not get banned.

OP in question never even said anything negative about the game anyways. They only wanted to make sure they weren't on an autopay for the optional subscription. ESO doesn't require a subscription.
kerawinters Jun 29, 2023 @ 5:36pm 
Originally posted by Arock:
They absolutely do not ban anyone that speaks ill towards the game.
Well you just saw a guy getting banned for cancelling his subscription. I got banned for speaking against Blackwood. But if you want to be in denial, by all means. Being in denial is something ESO players is good at doing hence your game is way behind FF14.
blc Jun 29, 2023 @ 6:09pm 
Originally posted by kerawinters:
Originally posted by Arock:
They absolutely do not ban anyone that speaks ill towards the game.
Well you just saw a guy getting banned for cancelling his subscription. I got banned for speaking against Blackwood. But if you want to be in denial, by all means. Being in denial is something ESO players is good at doing hence your game is way behind FF14.

Woah we have an angry pedo weeb over here.
Arock Jun 29, 2023 @ 6:11pm 
My bad, I thought I was having a discussion with an adult.
Last edited by Arock; Jun 29, 2023 @ 6:19pm
kerawinters Jun 29, 2023 @ 6:59pm 
Originally posted by blc:
Woah we have an angry pedo weeb over here.
Do you have any evidence that I am a pedo? No? That's what I thought you typical small brain ESO normie.

Originally posted by Arock:
My bad, I thought I was having a discussion with an adult.
Don't worry, most adults have jobs and pay for something they like, correct? Unlike ESO which completely lost its subscription in just a year after release.
Last edited by kerawinters; Jun 29, 2023 @ 7:00pm
Berserkr Jun 29, 2023 @ 7:10pm 
Originally posted by Arock:
They absolutely do not ban anyone that speaks ill towards the game. Have you seen these forums? It's filled with incoherent poison frothed rant posts from kids that do not get banned.
This right here ^^
Berserkr Jun 29, 2023 @ 7:15pm 
Honestly it was probably done in error and will be unbanned later today or something, on the MTG Arena discussions someone made a thread titled "Black Aragorn"(yeah you can imagine how that went). Anyway they banned not the OP but 3 other people who didn't say anything wrong, then within 10 hours or less they were all unbanned clearly they just hit the wrong people an they locked the thread right after that
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Date Posted: Jun 29, 2023 @ 1:20am
Posts: 20