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submit ticket, wait for reply, don't submit second. after receiving email you can reply directly from email explain your problem again. average waiting time due to covid is between 24h to a week...
https://help.elderscrollsonline.com/app/answers/detail/a_id/38955/~/how-do-i-submit-a-support-ticket-for-the-elder-scrolls-online-on-the-website%3F
https://help.elderscrollsonline.com/app/answers/detail/a_id/2538/~/how-do-i-contact-customer-support-from-the-in-game-portal%3F
No, I rarely use Zone Chat. I only whisper my Sister most of the time. I didn´t get any Mail saying I got banned. We googled and found that it might be a bug, I already contacted Support, but I still wanted to try finding a quicker solution.
I really hope its not a Ban, I can´t think of anything that I did wrong.
In any case, thank you for taking the time to write me an answer, especially that quickly. I really appreciate it. Have a good evening, friends. :)
So, I really think it IS a secial Ban. Thank you for bringing me to the conclusion,
Guild Bank doesn´t work either. The only weird thing is that Guild Chat still works...
Well Anyways, I hope this resolves soon.
Have a good day everyone :)