bsod please help

[ChapoPK]

I have been getting bsod every 30-60 minutes. i took my PC to the nearest mechanic, the PC is great no hardware issues. If i play other games it doesnt have a issue but eso crashes every 30 minutes. please help somebody!!

[Da Nut Crackah]

When you say crashes and bsod do you mean like legitimately crashes and a pure blue screen, or just all of a sudden while in game its like your flying high up in the clouds and cant see anything anymore?

[ChapoPK]

Blue screen every 30 minutes. same error message, whea uncontrollable error. I can be standing still and it will still happen. I just upgraded to a i9 with a 2070 graphics card, i dont know what to do

[Da Nut Crackah]

no idea then bud. sorry that blows. talk to support my only suggestion

[Sayla Massochist]

Well first would be the PC specs.Hardware, the OS...that sort of thing. Then try to write down the exact error number if you can. Does it beep? It could be a thermal issue, could be a power issue. First steps would be providing the requested info to diagnose exactly what causes it.

[Requimatic]

What error message and stop code is it giving you?

The game itself won't make your system BSOD.. it's another issue you need to figure out. If the game was having an issue, it would simply crash and you would see that "send error report" dialog, or the game would just simply crash to the desktop with no warning.

Since you just upgraded, it's going to be something with your hardware, regardless of what that person told you.

[ChapoPK]

Ok i pulled up my event viewer and its steam thats causing the bsod. It says, failed to add firewall expection for steamwebhelper.exe

[Requimatic]

Originally posted by ChapoPK:

Ok i pulled up my event viewer and its steam thats causing the bsod. It says, failed to add firewall expection for steamwebhelper.exe

That may or may not be what's causing the BSOD, but adding Steam to the whitelists of any firewalls and/or antivirus programs you use is a good idea.

What you need to do is make sure Windows is configured to write dump files when the system crashes.. this will cause a file to be written to the Windows directory which you can then either analyze yourself using various free programs (WhoCrashed, for example), or pass it along to folks on tech support forums and ask them the cause.

I would gladly help out more but I'm leaving for work, so I won't be back for a good 9-10 hours.

That said, I have a sneaking suspicion that it's likely your video driver. Did you install the latest driver from nVidia for that card, along with "GeForce Experience", or use the DVD that came with it?

If so, you're going to want to uninstall GeForce Experience, as it is crap, and find a guide on how to PROPERLY remove a video driver (it takes around 20-30 minutes to make sure you get EVERYTHING), and install maybe a version or two before the driver you were using, that way you know it's stable.

Outside of that, it could be anything else.. but since the error or stop code is the same every time (make sure of this), it's probably software-related. BSODs involving memory will often generate differing stop codes every time you experience a BSOD, and if it was a problem with something like the motherboard, CPU, etc., it's pretty likely that the computer wouldn't even POST.

So, basically, what I'm saying is it should be fairly easy for you to figure out exactly what's causing it and correct it.

[Requimatic]

I subbed to the thread so I'll check it out when I get home.