Two Players in same house can't login

[larissaredeker]

A thing that I want to know: Zenimax prevent two players, two different account each with their own computers, to play the game at same time using the same modem?

I tried to play with my brother, but after a time both are just disconnected, and this time can be 2 minutes or 30 minutes, it always varies.

This can be a lock in the game, or just my ISP (and the good for nothing modem-router they give to customers) being the vilain? I tried all the tips in the ESO KB about connection to try to solve it, but for now no solution (another online games work)

[Requimatic]

Very likely tied to your ISP filtering traffic somehow or another.. that, or the modem/router combo you have from them.

How much bandwidth do you have available? If you're only operating with 2-4Mbps or so, you can probably expect constant disconnects in most games these days. :(

[TheS1X]

I have same, i get dc but not always. Seems to happens at cyrodiil and craglorn

[larissaredeker]

Oprindeligt skrevet af Requimatic:

Very likely tied to your ISP filtering traffic somehow or another.. that, or the modem/router combo you have from them.

How much bandwidth do you have available? If you're only operating with 2-4Mbps or so, you can probably expect constant disconnects in most games these days. :(

I have 35Mbps of bandwidth.

I've sent a ticket to Zenimax support, they asked for the report from the game consultant app, now I'm waiting for their answer. But I'm more inclined to believe this is a problem of my combo, or my ISP limiting heavy access from both computers at same time.

Oprindeligt skrevet af -TheS1X-:

I have same, i get dc but not always. Seems to happens at cyrodiil and craglorn

For me happens anywhere, sometime just can't even load the character if another computer is already logged.

[Trigger]

Router needed from modem

[psychotron666]

It's probably your router or modem. It doesn't matter how much bandwidth they got pumping into your house if your router isn't powerful enough, it'll essentially bottleneck your internet.

[larissaredeker]

Thanks for the answers, everyone.

In fact, it's a problem with my combo modem/router and the poor structure of the ISP. And they will do nothing because for them everything is ok and "is the game problem locking two accounts, because our customers use the same service and modem to play games and blablabla".

Time to find another ISP. I want to play serious games, not farmville.

Zenimax support helped me to find the issue too. At least now I have the e-mail with the proof that is not the game blocking the accounts.