The Elder Scrolls Online

The Elder Scrolls Online

Lost ring of Mara
I purchased Imperial edition and i deleted my character with ring of mara , cause i didn't know you get item in your inventory i thought you get it as memento or at least in mail.And now i lost item that i wanted to use with my friend is there any chance I can get item back?
< >
Showing 1-8 of 8 comments
MorningStar Mar 7, 2020 @ 12:54pm 
contact support. they may send another
76561197960617503 Mar 7, 2020 @ 11:14pm 
Originally posted by minigamer:
contact support. they may send another
I did send them message like 2 or 3 days ago but nobody responded.
Naravolian Mar 8, 2020 @ 1:15am 
Originally posted by Papa Palpatine:
Originally posted by minigamer:
contact support. they may send another
I did send them message like 2 or 3 days ago but nobody responded.

Give it until Monday, and if there's still no response you could submit another ticket. Unfortunately this is an issue only customer support can help you with, since there's no "secret way" to recover a deleted item.
Originally posted by Naravolian:
Originally posted by Papa Palpatine:
I did send them message like 2 or 3 days ago but nobody responded.

Give it until Monday, and if there's still no response you could submit another ticket. Unfortunately this is an issue only customer support can help you with, since there's no "secret way" to recover a deleted item.
Okey i will wait .
MMOGamer71 Mar 8, 2020 @ 3:34am 
It sounds like submitting additional tickets on any issue resets your place in the Customer Support queue per DEV post number 9 here:

https://steamcommunity.com/app/306130/discussions/0/1746772087797262778/

"If you sent in a support ticket asking for clarification on why you were banned, do NOT bump the ticket. This puts you back at the end of the queue and could account for why you haven't received a response yet. If this isn't the case, let us know what your ticket number is so we can investigate the status."
Last edited by MMOGamer71; Mar 8, 2020 @ 3:39am
I didnt send any message after first one and that was 3 days ago :(
Originally posted by Naravolian:
Originally posted by Papa Palpatine:
I did send them message like 2 or 3 days ago but nobody responded.

Give it until Monday, and if there's still no response you could submit another ticket. Unfortunately this is an issue only customer support can help you with, since there's no "secret way" to recover a deleted item.
They told me that,they can't do anyithing about that.They wrote 1 sentence in 4 days.
Last edited by 76561197960617503; Mar 9, 2020 @ 5:25am
Naravolian Mar 9, 2020 @ 6:24am 
Originally posted by Papa Palpatine:
Originally posted by Naravolian:

Give it until Monday, and if there's still no response you could submit another ticket. Unfortunately this is an issue only customer support can help you with, since there's no "secret way" to recover a deleted item.
They told me that,they can't do anyithing about that.They wrote 1 sentence in 4 days.

Sorry man, that sucks. Not much else you can do :/
< >
Showing 1-8 of 8 comments
Per page: 1530 50

Date Posted: Mar 7, 2020 @ 12:07pm
Posts: 8