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Just go to your alliance's capital, the main quest will start there.
You may find these links useful:
https://alcasthq.com/eso-new-player-beginner-guide/
https://alcasthq.com/eso-top-3-beginner-tips-for-elder-scrolls-online/
And this one too:
http://en.uesp.net/wiki/Online:Online
Make sure you are both on the same server - NA or EU.
Bleakrock Isle for Ebonheart Pact
Khenarthii's Roost for Aldmeri Dominion
Stros M'kai for Daggerfall Covenant
Do the 'big' questline there and everything will flow smooth into the story, main quest and alliance quest
NPCs will contact you after you leave the island
Benefactor quest is the start of main quest
If you have access to it, feel free to visit thieve guild and brotherhood guild early as some of their stuff are quite handy for general gameplay (not combat related) + nice stories
I found I needed to go to the starting town not the starting island. A hooded figure will approach me and start the questline that will bring me to the starting island properly.
Daggerfall in the Glenumbra Zone for the Daggerfall Covenant
Vulkhel Guard in the Auridon Zone for Aldmeri Dominion
Davon’s Watch in the Stonefalls Zone for Ebonheart Pact