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i found the solution by going to game option on the launcher (not from the in game menu) then click on repair.. its functioning fine now
2. Open game folder and go this direction: SteamLibrary/steamapps/common/Zenimax/The Elder Scrolls Online
There has to be 3 folders named as vo_de, vo_en and vo_fr which is the game language for English, Germany and France. Just open your specific language you have problem with and delete these 3 files (In this example I have problem with English language): _databuild folder + esoaudioen.mnf + vo_de.version
After the process open the launcher and let it download the files again (something around 8GB).
Hope it works for you guys.