I need help opening ports to play ESO

[Tato99]

Hello everybody, I've had huge issues with ESO ever since I bought it some years ago and had at one point given up on it, but because my brother just bought it on sale I decided I would try and find a solution to these problems. After somehow solving most of these problems I get a message saying "an error has occured, please try again" after the character selection menu. I finally found out that the problem is that the ports used by ESO are closed. I tried contacting my IP but they said I could either make my wifi public (which I absolutely won't do) or solve it myself. Now I have found the ports I'm supposed to open on this site: https://help.elderscrollsonline.com/app/answers/detail/a_id/1133/~/what-ports-do-i-need-to-open-for-the-elder-scrolls-online%3F
However I think I'm doing something wrong when trying to change the settings of my router because nothing I've tried has actually worked, thus I would like to ask you to help me if you know how to do this on a FritzBox 7490 router or some alternative solution that doesn't involve making my router public

[Kiss My Ax]

Originally posted by lorenzoprecht99:

Hello everybody, I've had huge issues with ESO ever since I bought it some years ago and had at one point given up on it, but because my brother just bought it on sale I decided I would try and find a solution to these problems. After somehow solving most of these problems I get a message saying "an error has occured, please try again" after the character selection menu. I finally found out that the problem is that the ports used by ESO are closed. I tried contacting my IP but they said I could either make my wifi public (which I absolutely won't do) or solve it myself. Now I have found the ports I'm supposed to open on this site: https://help.elderscrollsonline.com/app/answers/detail/a_id/1133/~/what-ports-do-i-need-to-open-for-the-elder-scrolls-online%3F
However I think I'm doing something wrong when trying to change the settings of my router because nothing I've tried has actually worked, thus I would like to ask you to help me if you know how to do this on a FritzBox 7490 router or some alternative solution that doesn't involve making my router public

Run the repair on the launcher

[Tato99]

I've done that already, but the problem isn't the launcher, it's the connectivity

[Trigger]

Try, run Steam as ADMIN and make exception with your anti-virus for Steam and ESO.

[Tato99]

I just tried it, it doesn't work, it's not a problem with the antivirus

[Tato99]

so I guess this thread is dead, I'll make a new one