The Elder Scrolls Online

The Elder Scrolls Online

Eilua Dec 22, 2016 @ 12:29pm
Email address format invalid?
So, I've just bought the gold edition of the game on the store. Never played the game / created an account before today. I select the 'create a new account' option and fill in my details. I keep getting the 'email address format invalid' error, preventing me from creating an account. I'm just putting in a standard gmail.com address that is 100% entered correctly. I don't understand what the problem is? Halp!? :D
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Showing 1-15 of 28 comments
Trigger Dec 22, 2016 @ 1:10pm 
i use gmail with no problems, are you using like this joeblow@gmail.com
Eilua Dec 22, 2016 @ 1:58pm 
Turns out it was actually that the user ID I was inputting was already in use. Don't know why it was giving me the email error, but it's all fixed now. Thanks.
-VorteXz- Dec 30, 2017 @ 8:54am 
Because That is a BUG, buggy game
I got same stupid error
Last edited by -VorteXz-; Dec 30, 2017 @ 8:54am
elf Dec 8, 2018 @ 8:00am 
Just got this same error, googling it led me here. That's a bad sign that 2 years later this simple bug is still present.
Last edited by elf; Dec 8, 2018 @ 8:01am
seventhson77 Apr 7, 2019 @ 7:22pm 
Still not fixed. I don't think they care at all at this point...
Rubber Johnny Apr 7, 2019 @ 7:56pm 
Since bethesda released 25th edition of morrowind, account issues are occurring.
You need to submit a ticket to get your account back to normal. It's bs because its on their end.
iraasetan1 Jun 7, 2019 @ 3:42pm 
I just figure it out. Steam automatically makes an account for you so all you do is log in with your username and password u have with steam.
Not_A_Bot001 Jul 13, 2019 @ 8:33pm 
@Iraasetan1 myyyy guy. Life saver
pjfuller Aug 28, 2019 @ 10:13pm 
Originally posted by iraasetan1:
I just figure it out. Steam automatically makes an account for you so all you do is log in with your username and password u have with steam.
it says it will link them but it still doesn't work for me.
cakesfam17y Aug 30, 2019 @ 4:44pm 
Originally posted by pjfuller:
Originally posted by iraasetan1:
I just figure it out. Steam automatically makes an account for you so all you do is log in with your username and password u have with steam.
it says it will link them but it still doesn't work for me.
You'll have to link your Steam account first to your Elder Scrolls online account first (in the Elder Scrolls webpage). After linking, then you can access the game using your Steam username and password.
RyanGooseling Jun 13, 2020 @ 3:23pm 
Lol...still, in 2020
Eilua Jun 14, 2020 @ 2:24am 
It's honestly amazing. Every few years I get a random notification on steam and notice it's a comment in this thread and I just sigh!

You would have thought that something as simple as modifying the error message that appears would be a simple fix.

Either way, I'm glad google has this thread well indexed for those having this problem. The game itself is good fun and it would be a shame for someone to refund the game because of such a silly bug.
NemesisLeon44 Dec 9, 2020 @ 12:47am 
yo lmao. I too am really glad that google has this thread indexed... lawd.
Artarious Jan 8, 2021 @ 11:56pm 
Its 2021 and this helped me so thanks. But seriously 5 years on and they still haven't fixed it...
FennecNox Mar 7, 2021 @ 10:13am 
This just helped a friend I am trying to introduce to the game. Imagine not fixing it after 5 years
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Date Posted: Dec 22, 2016 @ 12:29pm
Posts: 28