Failed to initialize player

[Merloth]

Failed to initialize Direct3D.
Make sure you have at least DirectX 9.0c installed, have drivers for your
graphics card and have not disabled 3D acceleration
in display settings.
InitializeEngineGraphics failed

ı got this message, ı try to play two pc but same error message. I updated dx and nvdia driver and also installed dx9.

[bacid55]

I am having the same problem and have not yet found a solution.

[Merloth]

Originally posted by bacid55:

I am having the same problem and have not yet found a solution.

yes ı dont find a solution. I dont want to refund but ı m not playing

[EN16M471C]

Have you tried verifying game files?

Also try searching Tehnical Subforum. Just copy paste: Failed to initialize Direct3D into the search bar in the upper right corner. There are quite a few people with similar issue.

Here are the search results > link

GL ;)

[Merloth]

Originally posted by EN16M471C:

Have you tried verifying game files?

Also try searching Tehnical Subforum. Just copy paste: Failed to initialize Direct3D into the search bar in the upper right corner. There are quite a few people with similar issue.

Here are the search results > link

GL ;)

ı do but it did not work. ı try to play 3 pc, it work only one which has amd graphic card.

[bacid55]

Originally posted by Merloth:

Originally posted by bacid55:

I am having the same problem and have not yet found a solution.

yes ı dont find a solution. I dont want to refund but ı m not playing

That has not helped.

[bacid55]

It is a problem on my PC only, because my laptop (older) is running the game. I can only image that some Windows update may have changes something that TLD does not like.

[hinterland_tech_help]

Hi bacid55,
What are the specs of the PC you're running the game on? Are you getting this error every time you launch the game?
We recommend trying the following:
1. Verifying your game's files via Steam's Properties options
2. Launching the title via the "tld_dx9" batch file located in the file directory where the game is installed
3. Ensuring your Operating system, as well as your GPU, has the latest updates

If you're still running into this issue, please post your game's log file here via Pastebin. Instructions on how to locate this file can be found here: https://steamcommunity.com/app/305620/discussions/4/1697168437854880326/

[Merloth]

Originally posted by hinterland_tech_help:

Hi bacid55,
What are the specs of the PC you're running the game on? Are you getting this error every time you launch the game?
We recommend trying the following:
1. Verifying your game's files via Steam's Properties options
2. Launching the title via the "tld_dx9" batch file located in the file directory where the game is installed
3. Ensuring your Operating system, as well as your GPU, has the latest updates

If you're still running into this issue, please post your game's log file here via Pastebin. Instructions on how to locate this file can be found here: https://steamcommunity.com/app/305620/discussions/4/1697168437854880326/

Yes, ım getting this error every time. launching tld_dx9 but still same error. my gpu is gtx1070 and latest version.

Initialize engine version: 2017.2.2p1 (31794ac12ad1)
Forcing GfxDevice: Direct3D 9
GfxDevice: creating device client; threaded=1
d3d: no support for this device type (accelerated/ref)
GfxDevice: creating device client; threaded=1
d3d11: failed to create device and context (887a0004).
GfxDevice: creating device client; threaded=1
d3d: no support for this device type (accelerated/ref)
GfxDevice: creating device client; threaded=1
d3d11: failed to create device and context (887a0004).
GfxDevice: creating device client; threaded=1
d3d: no support for this device type (accelerated/ref)
Failed to initialize Direct3D.

Make sure you have at least DirectX 9.0c installed, have drivers for your

graphics card and have not disabled 3D acceleration

in display settings.
InitializeEngineGraphics failed
PlayerInitEngineGraphics: InitializeEngineGraphics failed

[hinterland_tech_help]

Thanks for your response, Merloth. Could your provide your debug logs so we can better look into this issue?

Instructions on how to find your debug log are posted here: https://steamcommunity.com/app/305620/discussions/4/1697168437854880326

We recommend using a service like Pastebin to share information like this on the forums.

[bacid55]

Thanks for responding. My computer is updated, and I'll try to post my output_log here, but the attachment option isn't showing up.
Here is my output_log or debug log via pastebin: https://pastebin.com/yCmhrNKq

[Merloth]

Originally posted by hinterland_tech_help:

Thanks for your response, Merloth. Could your provide your debug logs so we can better look into this issue?

Instructions on how to find your debug log are posted here: https://steamcommunity.com/app/305620/discussions/4/1697168437854880326

We recommend using a service like Pastebin to share information like this on the forums.

My log file is too short. I wrote it in the message above

[hinterland_tech_help]

Thanks Merloth and bacid55 for your responses. This thread is a bit confusing as we are talking to both of you at once, but we will work through it.

Merloth, we know you have an NVIDIA gtx1070 GPU. Could you tell us what your Operating System and CPU are?


bacid55, can you tell us what steps you have already? If you haven't yet done so, please give these a try:

-Verify your Steam files
-Check that your NVIDIA drivers are updated to the latest version
-Check if you are missing this Windows distributable package: https://www.microsoft.com/en-ca/download/details.aspx?id=40784
-Disable GPU scaling from your NVIDIA control panel
-Try running the game in DX9 mode
-Try running the game in borderless window mode

[bacid55]

Thank you for still working with me.
I tried those things again without luck.
Verified the Steam Files; Ensured Video Card drivers are updated, DX is updated, checked those Windows Distributable packages, and use the repair option for the one you listed, I tried the force into DX9 and borderless window mode without luck.
I also searched in my NVIDEA control panel but cannot find a "GPU Scaling" option. is it called something else?
I would really like to play TLD again!

[Merloth]

Originally posted by hinterland_tech_help:

Thanks Merloth and bacid55 for your responses. This thread is a bit confusing as we are talking to both of you at once, but we will work through it.

Merloth, we know you have an NVIDIA gtx1070 GPU. Could you tell us what your Operating System and CPU are?


bacid55, can you tell us what steps you have already? If you haven't yet done so, please give these a try:

-Verify your Steam files
-Check that your NVIDIA drivers are updated to the latest version
-Check if you are missing this Windows distributable package: https://www.microsoft.com/en-ca/download/details.aspx?id=40784
-Disable GPU scaling from your NVIDIA control panel
-Try running the game in DX9 mode
-Try running the game in borderless window mode

my operating system is windows 10 and cpu is i7 7700hq - ı tried your list but nothing change

[hinterland_tech_help]

Thanks for the replies.

bacid55, in your Nvidia Control Panel, there should be a page or tab titled "Adjust Desktop Size and Position." From here you should be able to switch the "Aspect ratio" setting to "No scaling."

Thanks for the information,Merloth. At this point we've pretty much exhausted conventional troubleshooting methods with DirectX.

Normally we suggest players keep their OS up-to-date, however some players have reported that rolling back to an earlier build of of Windows 10 has solved this DirectX issue for them. This may be worth considering, especially if you are having trouble playing other games as well.

In the meantime, we will continue looking for ways we can solve this problem on our side.