Big Problem! Pls help

[Curry]

I can't use my keyboard in game.It doesn't work,but i can use alt+tab and i can use keyboard in other programs when the game is open,i just can't make a move in game,also in game menu.I just buy this game and i want to play it immediately.Pls help me!!

[IFIYGD]

Do you have a controller plugged in, or a wireless controller nearby that may be connected? Or a VR headset connected? If so, unplug it/them or turn them off.

Also, in the main Options menu, make sure you have kb/m controlls selected, and not controller/gamepad.

[Curry]

I haven't got another plug and i couldn't find control select settings but i think already kb/m selected because i can use my mouse i just can't use keyboard and i still can't use keyboard :(

[Curry]

No one to help??

[IFIYGD]

There ae so many things that could be causign the issue. You gave very vague details.
What are your system specs?
Have you verified game file integrity through Steam yet?
Are all of your HW drivers up to date?
Are all of your redistributables up to date if applicable?
Have you tried plugging your keyboard into a different USB port?

And you understand it is a weekend, and even devs need a day off every now and then,, so Tech may not be online to answer you right away.

[IFIYGD]

Finding the gamepad and kb/m settings-
https://steamcommunity.com/sharedfiles/filedetails/?id=1561576049
https://steamcommunity.com/sharedfiles/filedetails/?id=1561576182
https://steamcommunity.com/sharedfiles/filedetails/?id=1561576349

[Curry]

Win 10 Pro 64 Bit
Intel Core i5-4460 CPU 3.20 GHz
8 GB ram
AMD Radeon R9 200 Series 3 GB 384 Bit
I tried everything but still doesn't work and i can use my mouse in menu screen but i can't use it too in game.It's so depressing :( (Also i can use my kb before intro,i mean at the "press a button" scene kb is working)

[IFIYGD]

Okay, a quick search of the Technical Issues subforum did find many similar reports as yours, seems like it is a Windows 10 issue (all the reports I looked at were from Win 10 users). I only scanned them quickly, did not see any definite solution, but if you search and look at them more slowly than I did, you might find a solution posted.

Question- are you playing Survival Mode or Wintermute? Because at the beginning of Wintermute, you do not get control of your character for a good bit of time. The camera will stop panning and center on your hand, and be still, and then kb/m controlls will work again. But in the openng scene, you do not have control right away.

[Curry]

No dude i'm playing survival mode and i'm going to search some more.Thanks for your help.I think i need to repost my issue in the weekdays.

[IFIYGD]

Tech will see it when they are online, no need to repost they'll get to the thread soon as they can. But search the subforum, there may be an answer in another thread.

And FYI- not a "dude", please don't assume gender here.

[Curry]

I still couldn't solve my problem.is there any other solution idea for me?

[hinterland_tech_help]

Hi Gift Of Gods, thanks for your posts. To help us narrow down the issue, could you please list what steps you have already tried to resolve this?

If you have not already done so, please also reboot your system and run through the steps posted here: https://steamcommunity.com/app/305620/discussions/4/1470841715970137529/

[Curry]

Sorry but i still couldn't solve my problem. :(
I did everything step by step but it's still broken.I can take screenshots in game (i mean when i can't use my controls) and i can change the window with alt+tab or win+tab.I mean i can use windows options but i can't control my game it's so interesting because in the game starting scene (the scene which is before the intro) i can use all of my controls,then in the menu screen i can use just mouse and when i start a game i can't do anything.I will be very greatful if u can help me with my problem.

[hinterland_tech_help]

Thanks for your reply. Could you share you debug log with us? Logs can help us see what's going on with the game "behind the scenes" while you play, and should show if there are any errors with the game not recognizing inputs.

Information about how to find your log is posted here: https://steamcommunity.com/app/305620/discussions/4/1697168437854880326/

[Curry]

Initialize engine version: 2017.2.3p3 (726d0db4eeac)
Forcing GfxDevice: Direct3D 9
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 9.0c [aticfx32.dll 25.20.14011.1003]
Renderer: AMD Radeon R9 200 Series
Vendor: ATI
VRAM: 3052 MB (via DXGI)
Caps: Shader=30 DepthRT=1 NativeDepth=1 NativeShadow=1 DF16=1 INTZ=1 NULL=1 RESZ=1 SlowINTZ=1 ATOC=0 BC4=1 BC5=1
Begin MonoManager ReloadAssembly
- Completed reload, in 1.000 seconds
WARNING: Shader Unsupported: 'Hidden/TerrainEngine/Details/BillboardWavingDoublePass' - Pass 'DEFERRED' has no vertex shader
WARNING: Shader Unsupported: 'Hidden/TerrainEngine/Details/BillboardWavingDoublePass' - All passes removed
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

WARNING: BC6H/BC7 texture format is not supported, decompressing texture
UnloadTime: 6.206720 ms
Fallback handler could not load library C:/Program Files (x86)/Steam/steamapps/common/TheLongDark/tld_Data/Mono/data-14757E50.dll
Fallback handler could not load library C:/Program Files (x86)/Steam/steamapps/common/TheLongDark/tld_Data/Mono/data-1476B9A8.dll
Fallback handler could not load library C:/Program Files (x86)/Steam/steamapps/common/TheLongDark/tld_Data/Mono/data-1C9DF020.dll
Searching for compatible XInput library...
Found Xinput1_4.dll.
Rewired found 0 joysticks attached.

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

PlayerId = 0 is assigned 0 joysticks.

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

WwiseUnity: Initialize sound engine ...

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

WwiseUnity: Sound engine initialized.

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Received stats and achievements from Steam


(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 4.656320 ms
Profiler is not supported in this build

(Filename: Line: 102)

-- SystemInfo --
deviceType: Desktop
processorType: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
processorCount: 4
systemMemorySize: 8133 Mb
operatingSystem: Windows 10 (10.0.0) 64bit
graphicsDeviceID: 0x6798
graphicsDeviceName: AMD Radeon R9 200 Series
graphicsDeviceType: Direct3D9
graphicsDeviceVendor: ATI
graphicsDeviceVendorID: 0x1002
graphicsDeviceVersion: Direct3D 9.0c [aticfx32.dll 25.20.14011.1003]
graphicsMemorySize: 3052 Mb
graphicsShaderLevel: 30
supportsShadows: True


(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Adding Gear category

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

GAME VERSION: 1.39 41205 () Release

(Filename: C:\buildslave\unity\build\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Shader 'Shader Forge/TLD_StandardObjMove': fallback shader 'LegacyIlluminShaderGUI' not found

Unloading 26593 unused Assets to reduce memory usage. Loaded Objects now: 82761.
Total: 148.702080 ms (FindLiveObjects: 5.895040 ms CreateObjectMapping: 8.883840 ms MarkObjects: 127.001280 ms DeleteObjects: 6.920960 ms)

WARNING: BC6H/BC7 texture format is not supported, decompressing texture
Unloading 30 Unused Serialized files (Serialized files now loaded: 5)
UnloadTime: 19.026880 ms
Profiler is not supported in this build

(Filename: Line: 102)


Unloading 314 unused Assets to reduce memory usage. Loaded Objects now: 148431.
Total: 172.301440 ms (FindLiveObjects: 9.166720 ms CreateObjectMapping: 6.822720 ms MarkObjects: 154.748480 ms DeleteObjects: 1.563520 ms)

Setting up 2 worker threads for Enlighten.
Thread -> id: a78 -> priority: 1
Thread -> id: 2b88 -> priority: 1






Thank you for your interest..

[hinterland_tech_help]

Thanks for sharing your log! We're not seeing any immediate errors with controls jumping out at us, but it's helpful to have this information available.

We'd like to get some more details about your setup -- are you playing on a laptop with an attached keyboard/touchpad? If so, are you using them, or have you plugged in a separate mouse or keyboard?

Have you noticed any similar issues in any other games or apps?

If you change from Full Screen to Window mode in your display settings, do you notice any difference?

Are you using any overlay tools, such as Steam Overlay or Discord? If so, does disabling them change or improve your ability to use the keyboard?