cant move or do anything

[Sol]

hope im not the only one having this issue. i cant move or look around anything at all, works fine in the menu and all but other then that nada.

[Altruistic Sylveon]

I am also having the same issue. I have tried re-installing and no luck. I have also contacted Hinterland and now just waiting for a response. Did it happen when you tried the time capsule feature?

[Altruistic Sylveon]

I have found out how to fix the issue if you haven't already.

Disable cloud saves through steam

Open the steam client and go to view, settings, cloud. Uncheck the box and that will automatically disable cloud saving.

Go to File Explorer and click on Windows C Drive. You may have to unhide folders by clicking on "View" and then checking "Hidden Folders" Go into Users, your username, AppData, Hinterland, TheLongDark. If you want to keep your saves intact then create a back up of the files, otherwise just delete every file in "TheLongDark" folder. You can leave "TheLongDarkNoSync" folder there as it won't do anything.

Once you delete the files, starting up the game will re-create the files needed to run the game and your game should work properly. if you delete everything then you'll have to reset the brightness, controls and anything else to your liking but it will fix the control issue.

Let me know what happens.

[Grelman]

I'm having the same issue, I backed up my saves already. My feats and challenges are all deleted by just switching to different versions of the game through the time capsule, which is when this no control issue came up.

I contacted support some days ago and have had no response. I don't see this type of issue being addressed by any real assistance from mods in the discussions either. It's a shame they don't to be doing much in addressing a game breaking bug many people have who took part in their official event.

I know the older versions aren't supported, but when it breaks/deletes current version data and makes the game literally unplayable those are the kinda things I'd love to be warned about. The wording in the time capsule post is just we've done our best to protect your saves, but follow directions carefully. Instead of a "use at your own risk cause we aren't sure exactly what could happen if you use this build switcher we made"

I suppose I don't have anything to lose now but to try what you recommended. It's hard to believe stats like feats and challenge completion isn't saved on a server somewhere but some local files that easily be altered or deleted. This will be at least the third time my badge progress has been deleted and I had just gotten all of them earlier this summer.

I remember a couple years ago they did this look back in the past thing, and I wasn't able to do it then, but I know now if this switching versions becomes possible again in the future not to engage with it.

[Sol]

ima try it out now and see what happens :3

[Sol]

nope did nothing for me i disable cloud save and deleted what you told me. no dice dint fixed sad face, sad i cant play because of this issue i love this game to pieces

[Grelman]

Originally posted by Master Nekos:

nope did nothing for me i disable cloud save and deleted what you told me. no dice dint fixed sad face, sad i cant play because of this issue i love this game to pieces

Same, followed steps, didn't change anything.

[stmSantana]

How to Fix
https://hinterlandforums.com/forums/topic/35447-time-capsulekeyboard-help/
https://steamcommunity.com/app/305620/discussions/4/1628538707056532688/

[Sol]

i fixed it thank you so much for the help i notice i had to deleted the file thelongdarknosync to

[Grelman]

Originally posted by Master Nekos:

i fixed it thank you so much for the help i notice i had to deleted the file thelongdarknosync to

I was about to send my first through my monitor when the help links posted didn't yield any results until I just deleted the whole Hinterland folder with the nosync folder included. THAT'S when it worked. So I guess it does matter.

And thankfully I was able to preserve my challenge/feats/and saves by restoring TheLongDark folder from a previous backup. Which I thought might replace the new usercfg file but I never changed the nosync one before so that was where the whole issue lay. I'm a happy boy now.