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Thank you for sharing. This is a known issue we are working to resolve. You did the right thing, and we appreciate your patience as we work on a more permanent solution.
Any update on this? I see this issue all over the forums but people seem to be able to get there once they reload from a saved point.
I've done this episode to full completion once but when i checked back in some time later after an update my saved data had gone. I've now redone the episode and hit the plank not moving to allow me to escape when fleeing the warden's office. I've tried reloading from a previous point and restarting the entire episode again. Reported multiple times to Hinterland and I get no response. Such a shame I love this game and don't want to stop playing.
as for 08/23 this bug still there. and this is very annoying
I had the same problem what i ended up doing was reloading my save before I went back to the prison. went to that gate and opened it beforehand and then resumed as normal.
I have no idea if opening the gate is required to fix it or just reloading my save did it. But it did work in my case.