Jace does not exist

[Asadaduf]

So i just ''finished'' chapter 4, but when i reached the power plant, there was no one inside.
I thought maybe i should find a key and leave, so i looked around for a good amount of time, finally i checked the internet and learnt that Jace should have been inside the whole time.
I tried to find some solutions for it but it seems no one ever had this bug or they didn't bother asking help online. I tried restarting the game, replaying from an older save etc. etc. but no good :(

[IFIYGD]

It's been reported in other threads, but I haven't seen any fixes mentioned yet.
File a bug to let hinterland know what is happening: https://hinterlandgames.zendesk.com/
Make sure to attach your session debug log so they can check it for errors.

Have you verified game file integrity, to make sure you have no missing or corrupted files?

[Asadaduf]

Originally posted by IFIYGD:

It's been reported in other threads, but I haven't seen any fixes mentioned yet.
File a bug to let hinterland know what is happening: https://hinterlandgames.zendesk.com/
Make sure to attach your session debug log so they can check it for errors.

Have you verified game file integrity, to make sure you have no missing or corrupted files?

I just did and there is no missing file. I also sent a ticket to hinterland and let them know about the situation.
Now I just wait I guess.

[IFIYGD]

The only other thing that i can think of is security software blocking/quarantining a file after the hotfix, because it is falsely flagging a change as possibly malicious. Check your virus quarantine to make sure none of the game files are there. Other than that, I can't think of anything else right now.
(Not enough coffee yet, lol.)

[iwasa]

In Chapter 4, Jace speaks to Will twice - once over the PA and once on the phone in the warden's office - before she meets him at the dam.

The first time gets Will started towards the Warden's office and Astrid's hardcase. The second time gets Will the "information" of where to go to escape from the Warden's office. I would assume the first event was necessary to get the hardcase, so did the second event occur or did you ignore the call and just flee because you knew what to do or, perhaps, skip through the dialog and then escaped to the steam tunnels?

Since the problem is Jace not being at the dam at the end, that would seem to point to some game requirement involving her character that was not fulfilled.

It is possible you did everything right as scripted and it was some other confluence of condition in the game that derailed that last part at the dam. In that case it would be up to Hinterland to figure it out and fix it.

Hope you get to the proper end. Good luck.

[Asadaduf]

Originally posted by iwasa:

In Chapter 4, Jace speaks to Will twice - once over the PA and once on the phone in the warden's office - before she meets him at the dam.

The first time gets Will started towards the Warden's office and Astrid's hardcase. The second time gets Will the "information" of where to go to escape from the Warden's office. I would assume the first event was necessary to get the hardcase, so did the second event occur or did you ignore the call and just flee because you knew what to do or, perhaps, skip through the dialog and then escaped to the steam tunnels?

Since the problem is Jace not being at the dam at the end, that would seem to point to some game requirement involving her character that was not fulfilled.

It is possible you did everything right as scripted and it was some other confluence of condition in the game that derailed that last part at the dam. In that case it would be up to Hinterland to figure it out and fix it.

Hope you get to the proper end. Good luck.

Tbh i didn't really rushed out of the office because i was certain they would never catch me anyway. I am quite certain that i did get all the dialogue before leaving the office but it's been a few days and I'm not 100% sure if it did. I might try to play again starting from the office but i think I'll just wait a few days and see if they will answer to my ticket.

[iwasa]

I am sorry to say that there will be nothing that Hinterland can do specifically for you to be able to advance to the events at the dam and the epilogue. If they were to discover what the problem was for Jace not being at the dam, the best that can be expected would be that it will come out in a hotfix which might be a fairly long time coming.

Good luck.

[Asadaduf]

Originally posted by iwasa:

I am sorry to say that there will be nothing that Hinterland can do specifically for you to be able to advance to the events at the dam and the epilogue. If they were to discover what the problem was for Jace not being at the dam, the best that can be expected would be that it will come out in a hotfix which might be a fairly long time coming.

Good luck.

Yeah probably, but I'm a little lazy to play those again right now, so guess I'll wait for a bit longer

[iwasa]

I was looking over the play-through I viewed that covered the steam tunnels and getting to the dam.

Did you ever check the mission page for the current mission and see, for Donner, Reach the Power Plant and Meet Jace? If you had then she should have been there and if there was nothing there, maybe that indicates that the mission got broken at some point (this would be more of a game play bug). If the main mission had been blank that would likely indicate the mission was already broken (which might have been some action taken or not taken during game play).

Anyway, hope it works out for you.

[Asadaduf]

Originally posted by iwasa:

I was looking over the play-through I viewed that covered the steam tunnels and getting to the dam.

Did you ever check the mission page for the current mission and see, for Donner, Reach the Power Plant and Meet Jace? If you had then she should have been there and if there was nothing there, maybe that indicates that the mission got broken at some point (this would be more of a game play bug). If the main mission had been blank that would likely indicate the mission was already broken (which might have been some action taken or not taken during game play).

Anyway, hope it works out for you.

Yes, I have a screenshot for it but it turns out I cannot add it to this discussion

[Asadaduf]

Originally posted by iwasa:

In Chapter 4, Jace speaks to Will twice - once over the PA and once on the phone in the warden's office - before she meets him at the dam.

The first time gets Will started towards the Warden's office and Astrid's hardcase. The second time gets Will the "information" of where to go to escape from the Warden's office. I would assume the first event was necessary to get the hardcase, so did the second event occur or did you ignore the call and just flee because you knew what to do or, perhaps, skip through the dialog and then escaped to the steam tunnels?

Since the problem is Jace not being at the dam at the end, that would seem to point to some game requirement involving her character that was not fulfilled.

It is possible you did everything right as scripted and it was some other confluence of condition in the game that derailed that last part at the dam. In that case it would be up to Hinterland to figure it out and fix it.

Hope you get to the proper end. Good luck.

I replayed all the way back from the prison, I did everything exactly the same, but it worked this time and i got the ending

[iwasa]

Glad to hear you got through it.

[Včelí medvídek]

Heya, I have exactly same issue. I am in the powerplant supposed meet Jace but she is nto there... So what exactly you did, relaoded save before start this last prison part?

[Včelí medvídek]

Originally posted by IFIYGD:

The only other thing that i can think of is security software blocking/quarantining a file after the hotfix, because it is falsely flagging a change as possibly malicious. Check your virus quarantine to make sure none of the game files are there. Other than that, I can't think of anything else right now.
(Not enough coffee yet, lol.)

I have made it on 2nd try and imho there is ntohing like issues with files more than game got buged at one point.

In the are of tunnels before I did quickload after which all fire effects were gone (the open fire after explosion, electricity at cables, suffocation...) - this is the bug.

Than at the Dam there are two doors - the first one are covered by cables and not supposed to be used - but due the bug above it is possible.

And I believe thats it - if you enter by the wrong door the cutscene script get screwed and it is not posisbel continue from that point. Luckily just reload checkpoint and do tunnel part again was enough.

[Asadaduf]

Not really. I used the correct door but still cutscene got screwed.

Reloading all the way from prison escape worked for me tho.

[iwasa]

When the game scripted play gets derailed, the only thing one can do is to restart from a point before the scripted play got derailed then play through. Problem is that it may not be obvious where that derail occurred.

You did not mention why you quick loaded, presumably you died, but the absence of various effects that should have been present after the quick load point to the game getting derailed and your having to go further back, load at that point, then play through.

How far back? That can be a frustrating question.