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Xeph Feb 21, 2017 @ 11:48am
Can't start game, driver version not supported
I've tried to update my intel card drivers after seeing this message, but it says that I have the most recent drivers available for the device??

An error occured!

Your graphics card does not meet minimum requirements or there was an error during initialization.
Error: Driver version not supported. Please update your graphic's driver.
(Intel Driver Version: 10.18.14.4578 Release: 15.36)
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Showing 1-15 of 26 comments
UNE Feb 22, 2017 @ 12:05am 
same
#1
Ratkin Feb 22, 2017 @ 12:55am 
The hotfix today has caused this issue for a number of people, some that could play before even. I hope they fix it, seeing as I had a week of working game then they hotfix it to become unplayable, after I can no longer get a refund I might add.
#2
zc Feb 22, 2017 @ 12:59am 
same question
#3
Xeph Feb 22, 2017 @ 7:32pm 
That's very strange
#4
Roland Feb 22, 2017 @ 7:35pm 
It seems to me like the issue is pretty damn self explanatory.
"Your graphics card does not meet minimum requirements"
Intel cards are not listed in the minimum requirements.
Next time check to make sure you meet the minimum requirements before buying the game and you can avoid issues like this...
#5
Xeph Feb 22, 2017 @ 7:41pm 
Originally posted by Roland:
It seems to me like the issue is pretty damn self explanatory.
"Your graphics card does not meet minimum requirements"
Intel cards are not listed in the minimum requirements.
Next time check to make sure you meet the minimum requirements before buying the game and you can avoid issues like this...

You clearly didn't read the rest of the problem. It says that the driver version is not supported although people have played the game before this hotfix and it was working fine? Mocking the driver version works just fine and I can play the game at 60 fps. I think I meet the requirements just fine.
#6
Xeph Feb 22, 2017 @ 7:44pm 
For the people still experiencing this issue, try this. It worked for me.

"Okay, here's the temporary workaround for Intel HD users that cannot get the game to launch even while using the newest drivers.

Obviously this comes with no warranty and could cause issues for you. That said, I think it's unlikely.

Install the newest intel drivers.
Restart your computer after installing the drivers.
Open regedit (press the windows key + r, type regedit, press enter).
Press f3. Type in "pc_release_major" (no quotes). Press enter.
Press enter to edit the "pc_release_major" key. Check the "decimal" box. Change it to 15 if it isn't 15 already.
Press ok. Go to the "pc_release_minor" key right below and double click it. Change it to 45 (decimal).
Go above in the list to the "DriverVersion" key. Change it to "21.20.16.4590" (no quotes).



After that, it should work instantly.

Once Ubisoft fixes this silly issue, you should probably just reinstall the drivers again to fix the version number.

Thanks for the help, BRolf02 and Gemini_Iceland."

Source: http://forums.ubi.com/showthread.php/1585728-Graphic-Drivers-quot-not-supported-quot-after-updating/page3?s=cc685d4e1437c60cbc5a9667d801dfd3
#7
76561198154605437 Feb 22, 2017 @ 7:46pm 
Originally posted by Nation Wide Key:
I've tried to update my intel card drivers after seeing this message, but it says that I have the most recent drivers available for the device??

An error occured!

Your graphics card does not meet minimum requirements or there was an error during initialization.
Error: Driver version not supported. Please update your graphic's driver.
(Intel Driver Version: 10.18.14.4578 Release: 15.36)
intel driver lol you dont meet minimum specs
Last edited by dONALD tRUMP; Feb 22, 2017 @ 7:46pm
#8
Xeph Feb 22, 2017 @ 7:47pm 
Originally posted by dONALD tRUMP:
Originally posted by Nation Wide Key:
I've tried to update my intel card drivers after seeing this message, but it says that I have the most recent drivers available for the device??

An error occured!

Your graphics card does not meet minimum requirements or there was an error during initialization.
Error: Driver version not supported. Please update your graphic's driver.
(Intel Driver Version: 10.18.14.4578 Release: 15.36)
intel driver lol

It's strange because Intel isn't my dedicated graphics card. :/
#9
76561198154605437 Feb 22, 2017 @ 7:48pm 
what is your dedicated card then?
#10
Xeph Feb 22, 2017 @ 7:49pm 
Originally posted by dONALD tRUMP:
what is your dedicated card then?

Nvidia Geforce GTX 1060M
#11
76561198154605437 Feb 22, 2017 @ 7:50pm 
Originally posted by Nation Wide Key:
Originally posted by dONALD tRUMP:
what is your dedicated card then?

Nvidia Geforce GTX 1060M
are you forcing the game to use that card instead of your intel card?
#12
Xeph Feb 22, 2017 @ 7:51pm 
Originally posted by dONALD tRUMP:
Originally posted by Nation Wide Key:

Nvidia Geforce GTX 1060M
are you forcing the game to use that card instead of your intel card?

That's the strange part. It was working fine before, but now it's pointing at my Intel. Once the game starts, Nvidia kicks in and intel sits back. At the splashscreen it is detecting intel before nvidia.
Last edited by Xeph; Feb 22, 2017 @ 7:51pm
#13
Roland Feb 22, 2017 @ 7:52pm 
Originally posted by Nation Wide Key:
Originally posted by Roland:
It seems to me like the issue is pretty damn self explanatory.
"Your graphics card does not meet minimum requirements"
Intel cards are not listed in the minimum requirements.
Next time check to make sure you meet the minimum requirements before buying the game and you can avoid issues like this...

You clearly didn't read the rest of the problem. It says that the driver version is not supported although people have played the game before this hotfix and it was working fine? Mocking the driver version works just fine and I can play the game at 60 fps. I think I meet the requirements just fine.
Your graphics card does not meet minimum system requirements...
Nor do you seem to be aware of the universal knowledge that Intel cards are not meant for gaming and never will be anywhere near Nvidia or AMD in terms of performance.
Just because you CAN play it does not mean you are SUPPOSED to play it.
Don't expect a whole lot of support from Ubi on this matter in the future. (and don't be surprised when your workaround stops working; or breaks another program on your computer)
#14
Xeph Feb 22, 2017 @ 7:53pm 
Originally posted by Roland:
Originally posted by Nation Wide Key:

You clearly didn't read the rest of the problem. It says that the driver version is not supported although people have played the game before this hotfix and it was working fine? Mocking the driver version works just fine and I can play the game at 60 fps. I think I meet the requirements just fine.
Your graphics card does not meet minimum system requirements...
Nor do you seem to be aware of the universal knowledge that Intel cards are not meant for gaming and never will be anywhere near Nvidia or AMD in terms of performance.
Just because you CAN play it does not mean you are SUPPOSED to play it.
Don't expect a whole lot of support from Ubi on this matter in the future. (and don't be surprised when your workaround stops working; or breaks another program on your computer)

Apparently Nvidia Geforce GTX 1060M is not minimum???? lol ok
#15
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For Honor > General Discussions > Topic Details
Date Posted: Feb 21, 2017 @ 11:48am
Posts: 26

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