How to save Richard?

[Arnie Rimsy BSc.SSc.]

Please no other spoilers, I'm playing it through for the first time on my Switch. I was tasked with getting him the serum. I went straight there without going anywhere else yet he still died. What are the fail parameters? Is there a timer? I took the time to kill the two zombies, heal and save in the serum room but that's it.

[Fabbio]

After you are prompted to get the serum, you have a invisible timer to bring it to him. Like 7 or 8 minutes, not sure. If you manage to reach him before the time is over he will be still awake. Jill will give him a shot and he will thank you for this. Good luck.

[Kurz]

Thats a crap reward tho. Let him die.

[Magma Dragoon]

If you save him you'll get an Assault Shotgun later.

[Velarune]

Like others have said, it's on a timer. So you just have to go back and forth as quick as possible. Make sure your path is planned out, and clear of enemies if you need to.

This wouldn't be applicable to any console versions, but on PC with the randomizer mod, apparently triggers in the game can kill him as well. I'm not sure what exactly, but something I did with progressing further events in the game caused him to die. I easily came back with the serum to find that he was already dead. So I guess the game detected that later events were triggered, and read those as whatever amount of time had passed by. It's too bad you can't just loot his body for the shotgun. "I'm sorry Richard. You're going to die, but I'll happily take that shotgun off of you."