Trion banned my account with no reason

[Guiihk]

last time I was playing i see no problems with the game, when I try log in again they said my account was banned and send me a email.Whaaaaat ?

[Lemiwinks]

You have been framed!

[Dragonbait]

Must be some reason! What did the email say? Have you been modding/hacking/cheating at all?

[Guiihk]

" This email is to inform you that your Trion Worlds account has been banned due to a violation of our Terms of Use, Code of Conduct, Privacy Policy, or End User License Agreement. If you wish to discuss the reasons for this ban or request reinstatement of your account, please email us at [e-mail] from the email associated with your account.

We recognize that the acts that led to this ban may not have been initiated by you, and we apologize if this is the case. Trion is committed to maintaining a fun and safe place for our customers to play games, and we have taken this action as a last resort to ensure a better gaming experience for our valued customers. "

No, I just begin to play the game for 3 hours and stoped, not cheating at all.
I was in level 5, i'll try create another account

[Dragonbait]

Drop them an email and ask.

[WoW > Life ♿]

Try turning your ♥♥♥♥♥♥♥ fire alarm next time