AMD Display Drivers Crash Every 3-20 Minutes

[Insipid_Potatoes]

Ok, so this is the problem : Every time I play Trove, I get some message saying something like "AMD Display Drivers crashed and have been recovered".
I am using Windows 10 64 bit and I have already Googled if that was the problem. Trion said it wasn't but just in case, Im going to run it in compatibility mode for Windows 7.

I have a fairly decent PC so I know that I can run it at max settings with 60 fps, although I use low settings anyway.

I know some specs of the PC Im using, but I don't know them all.

Processor : Intel Core i3 2120 Dual Core
Graphics Card : AMD Radeon HD 6870
8 gigs of RAM


I've already checked Temperatures and they're not overheating.
The dust in my PC has been cleaned out too but before that I still had the same problem.
The AMD drivers are up to date too.

Any help would be appreciated,

TIA - Insipid_Potatoes

[Insipid_Potatoes]

Run in compatibility mode for Windows 7 didn't work.

[Puffin the Muffin]

I got it working by changing the .cfg files

go to:

%APPDATA%\Trove\Trove.cfg

open Trove.cfg in notepad (I use notepad++)

under [Rendering]

add "device = opengl"

Done!

If you want to change back to default, delete Trove.cfg and start the game

or change to "device = directx"

[Insipid_Potatoes]

When I use OpenGL, my frames drop to about 25. Any way to increase those frames?

[Puffin the Muffin]

With my brand new GTX 970 on the absolute lowest settings, OpenGL rendering, I get 61 fps in a crowded hub. On the highest possible settings I get 45ish.

Lower settings for a few extra fps or find a solution to fix DirectX ^^

[Requimatic]

Originally posted by Insipid_Potatoes:

When I use OpenGL, my frames drop to about 25. Any way to increase those frames?

If your video card doesn't support OpenGL, or has poor OpenGL support, then no, sadly.

However, regarding the video drivers, there is a very lengthy process to PROPERLY uninstalling and reinstalling them. Unfortunately, it is necessary; to make sure no leftover files are responding to calls made by the new drivers, which can cause all sorts of fun things to happen.

My recommendation is this:

1. Download DDU - Display Driver Uninstall
2. Download the latest ATI drivers known to be stable with Trove. I have no idea what they are, so you'd have to research this yourself.

3. Install DDU if it requires installation, I forget as it's been a while. Save those drivers to your desktop.
4. Uninstall everything ATI-related, saving the video driver itself for last.
5. Restart in safe mode, and run DDU. Let it clean everything ATI-related. There's a "Clean and Restart" button, which works well.
6. Start Windows normally. Do NOT let it install new drivers for you. It will install a generic display adapter just for normal operation - this is fine.
7. Open an elevated commant prompt - done by typing "cmd" in to the search field after pressing "Start" (or the Windows button on your keyboard), and when you see "Command Prompt" right-click it, and run it as an administrator.
8. Type the following when Command Prompt opens: SET DEVMGR_SHOW_NONPRESENT_DEVICES=1

This makes the device manager show non-present items. We're going to use this to check and see if there's any leftover files from previous driver installations still installed on the system.

9. Go to the Control Panel, then Device Manager. (Or find it another way; I'm unfamiliar with Windows 10). Now, click the little arrow next to "Display Adapters". What does it show? If it shows ANYTHING from ATI, uninstall it now.

10. Restart for good measure, and from this point, install those new ATI drivers. Use a "custom installation" option if available. Install -only- the display driver itself. I don't konw if ATI bundles a bunch of crap in their installer, but nVidia does (3D vision, 3D sound, etc.), and it's known to cause a lot of problems. Also be sure to check the "Clean installation" box if there is one.

11. Restart again if the system calls for it. If not, you should be good to go from here.


I know that's a long process, but unfortunately that's what you have to go through to make sure you're getting a 100% clean installation of your video drivers. The steps regarding the device manager are especially important, because if old files are left installed, the video driver could make calls to said files for functions that are either different, or don't exist, which would cause system instability.

If you go through all of this and still suffer from the same problem, then I'm afraid it's an ATI/Windows 10 compatibility issue that you'll have to wait on ATI (or Microsoft, or both) to address... which, unfortunately, could take a while.

[Insipid_Potatoes]

I did all that stuff before, what your saying wont help me, sadly...