Need help

[Fs]

hello i quitted the game a while ago cuz of personal things and i was doing the geode event to get used to geode and i got this quest where i have to upgrade my gas i already have the item from the pervious quest cuz i did it earlier and when i went and upgraded my gas the quest didnt count what do i do ? before i quitted i left my gas at level 2 idk how i upgraded it to level 2 i forgot and with the item from the pervious quest i got i managed to upgrade it to level 3 probably thats what bugged it but still it wont count as a clear even though the moment i got the item gas enhancer from the pervious quest i went and upgraded my gas to level 3 imediatly thinking there wont be a problem what do i do ? can anyone help me ??

[PichuYang]

Nobody can help you because only Support can do that. Common bug.
https://support.gamigo.com/hc/en-us/categories/200198383-Trove

Please write the sentences clear and concise. Just say which part of the quest did not progress, and show screenshot of upgraded item.

[76561199550427355]

I submitted a request on support site.
How does one communicate to troubleshoot? only email?
Darn it, it only shows official articles, no frequently/recently occured issues.
Gamigo feels so opaque

Originally posted by PichuYang:

Nobody can help you because only Support can do that. Common bug.
{LINK REMOVED}https://support.gamigo.com/hc/en-us/categories/200198383-Trove

Please write the sentences clear and concise. Just say which part of the quest did not progress, and show screenshot of upgraded item.

[Fs]

Originally posted by ImADreamersToo:

I submitted a request on support site.
How does one communicate to troubleshoot? only email?
Darn it, it only shows official articles, no frequently/recently occured issues.
Gamigo feels so opaque

Originally posted by PichuYang:

Nobody can help you because only Support can do that. Common bug.
https://support.gamigo.com/hc/en-us/categories/200198383-Trove

Please write the sentences clear and concise. Just say which part of the quest did not progress, and show screenshot of upgraded item.

yeah they already fixed it for me and by email only they will also answear you in your email