Trove
BulldogFasti Apr 15, 2016 @ 8:55am
Error 2025 - Unable to access Glyph Support Site
Hey everyone,

If you're unable to sign into Glyph due to an error 2025 or find you can't even sign into our Support Site[support.trionworlds.com] we've got you covered!

This can happen for a variety of reasons, but one of them is entering an incorrect password repeatedly. In general this will pass after a few hours, but sometimes it can last quite a bit longer.

If you have this issue:
  • Send an email to support@trionworlds.com. This allows you to create a ticket without signing into the site.
  • Include Error 2025 in the Subject line of your email.
  • Mention in the email which specific error code you're seeing and that you're unable to load up our support site when signing in.
  • Type IP into Google and add that IP address in your email as well so we can check for any issues (but do NOT post the IP address publicly).

Once you've sent that email we will do everything we can to get it cleared up as quickly as possible. Please bear with us.

Thanks!
Last edited by BulldogFasti; Aug 5, 2016 @ 11:29am
< >
Showing 1-15 of 218 comments
Mikuru2016 Apr 17, 2016 @ 7:22am 
สุดยอด
Chezus Apr 18, 2016 @ 5:13am 
This sucks, when you have ~6 different passwords and ~5 emails and you need to try every combination because you forgot your combination... :sadpanda:
PJ Apr 19, 2016 @ 5:33am 
Thats exactly my problem.

I can not log in, and cant connect to the glyph.trionworlds.com website.

I guess the Servers are down
Team0 Apr 21, 2016 @ 12:34am 
I use my brother laptop and i can play but when i use my computer it says error #2025 network connection timed out we use the same internet please it's been a few days i already send them email and they say my reply is already processed and they gave me a reference code please FASTI help me
Chezus Apr 21, 2016 @ 5:42am 
@Team 0
So.. you've played it. I've got a question. Is it true, that you can't even buy all classes with ingame money anymore? o:
Lamasioux Apr 26, 2016 @ 5:12pm 
Why is this a thing?
Negi May 3, 2016 @ 2:33pm 
I cant sighn in eany more and its been a year -_-:steamsad:
MastersNoxs May 4, 2016 @ 8:04am 
la unica solucion que encontre es conectar la pc a una red 4g con mi celular con cable de usb conectar a gly y cuando este ya descargando las actulizaciones desconectarlo
SilverD79 May 4, 2016 @ 12:30pm 
i submeted a email for help on this problem....and still no reply from them. it has been over a week.
SIX1SIX May 5, 2016 @ 7:12am 
Как захожу в игру,черный экран и табличка "Вход не поддерживается".
Что делать?
Alt+Tab уже пробовал
Tempast May 14, 2016 @ 9:17am 
We can't sign in but you want us to sign in CLAPPING good job ♥♥♥♥♥♥♥ ....
i can't play trove because that ♥♥♥♥ i missed a lot of challange event boss fight because that
and still missing. I typed to support but no responde
Last edited by Tempast; May 14, 2016 @ 9:17am
:>> May 14, 2016 @ 5:48pm 
Hi developer,

My case is whenever I start running trove it releases a message; glyph will attempt to recover then It won't open lad. I keep on validating this game but it doesn't work. I've browse some fix in youtube or even in google but that doesn't resolve my issue. I've also try to delete it's folder then uninstall it and install it again but it doesn't work lad. Hope you'll help me, I really love trove though.
Timmy™ May 15, 2016 @ 3:17am 
Developers Hello.I live in Crimea and I have not come on your site I can not log into the game writes an error #2025(I don't even know because of what it could be).Is it possible somehow to solve this, I understand that, perhaps you won't even see, but still a game I like and I would like to play it.
mongquyrai May 23, 2016 @ 4:19am 
Originally posted by TrionFasti:
Hello all,

If you're unable to sign into Glyph due to an error 2025 or 2016 and also cannot successfully sign into our Glyph Support Site[support.trionworlds.com] we can help!

This can happen when entering an incorrect password repeatedly. In general this will pass in an hour or so. However, you can also email support@trionworlds.com and include in that email the specific error code and include if you're unable to load up our support site when signing in.
[Bug Report] i dont know how kontakt you but i had a bug i bought 1 infinium frame vor 9999 glim (i dont now how much 1 infinium frame is worth) and i dont got the frame so i spend 9999 glim vor nothing .-. :steamsalty:
< >
Showing 1-15 of 218 comments
Per page: 1530 50

Date Posted: Apr 15, 2016 @ 8:55am
Posts: 218