Does Trove never respond to support tickets on their support site?

[JoVi]

It should not take 5 days for them to respond to a support ticket, especially when it is serious. Anyone else with this issue?

[Fawlow]

Its a common thing.

[JoVi]

Will they ever respond xd

[76561198031831200]

Yep. They respond.

Need to remember one thing they are busy always upgrading game and fixing bugs.
So patience need with support. There is a Major update coming up.

So they are really busy these days. And they get so many tickets every day. Within two weeks you can get responds. If it’s a common issue maybe it can be fix already.

Have a great day.

[fenyusha]

Friendly reminder that it will take some time for the suррort team to resрond. I remember waiting around 5 days for a non automated reрly to my steam suррort ticket.

[Kazicz But Evil!]

If you count how many people play trove and count how many errors alot of them will have (some serious/gamebreaking and some minor/turn it off and on again) Your lucky to get a responce in 5 days.

[Yuki]

What they should fix is ♥♥♥♥♥♥♥ glyph as of recently its been self repeating a update constantly as of right now.