Call to Arms crashes when loading a game

[duck]

The first time I play a Call to Arms game after starting my computer up, I can start the game and load through, then play normally. However, after that, everytime I try to play a game an error screen pops up saying that I exceed memory usage or something like that. Is there a fix, or at least an update coming up that may fix it?

[Sundiata]

what does the error log from documents/my games/call to arms/logs/game.log say at the end?

[DeltaDude]

What game mode, single multiplayer?

Please post your system specs as well.

[duck]

I'm playing Multiplayer, with the normal version.

My system specs are Windows 10, Intel Core i5-3337U, 6 GB RAM, and an Intel HD Graphics 4000 (integrated graphics card)

[duck]

Originally posted by Sundiata LVL 255 ATK 255 DEF 255:

what does the error log from documents/my games/call to arms/logs/game.log say at the end?

I'm not sure what it said in the end, because it was mostly computer gibberish, but the beginning said something like "Failed to access memory Requested __________ bytes (not enough space)
Could this mean that something's wrong with the game files, or my hardware?

[clfiskus]

your not the only one with this

[Stryderunknown]

At a glance I'd say the problem is that the HD 4000 shares System RAM. 6gb RAM isn't much nowadays the ideal minimum for running Windows 10 is about 4gb which leaves you whatever else you have for the GPU and anything else you might have stored in the RAM (Thus running out of RAM space).

I'd suggest upgrading by getting 2 x 8gb sticks (if your system permits) make sure you check what RAM type your system allows as getting the wrong type will just be a waste of money. (Intel suggests via your CPU information that it's DDR3/Non-ECC 1333/1600mhz)

[duck]

Originally posted by Stryderunknown:

At a glance I'd say the problem is that the HD 4000 shares System RAM. 6gb RAM isn't much nowadays the ideal minimum for running Windows 10 is about 4gb which leaves you whatever else you have for the GPU and anything else you might have stored in the RAM (Thus running out of RAM space).

I'd suggest upgrading by getting 2 x 8gb sticks (if your system permits) make sure you check what RAM type your system allows as getting the wrong type will just be a waste of money. (Intel suggests via your CPU information that it's DDR3/Non-ECC 1333/1600mhz)

So it's just a problem with my hardware, and not the game itself? I'd also like to add that this only happens in online multiplayer, and I can still load and play a local game normally, even in 8 v 8 armored warfare.

[DeltaDude]

Having an Intel HD graphics chip doesn't meet the minimum system requirements. This is very likely the problem, even if you can play single player. I would recommend upgrading the GPU.

[duck]

Originally posted by DeltaDude:

Having an Intel HD graphics chip doesn't meet the minimum system requirements. This is very likely the problem, even if you can play single player. I would recommend upgrading the GPU.

Forgive me, but I'm not a very techy sort of person. I checked what version of DirectX I have, and it said I have DirectX 12, which meets the system requirements listed in the store page. Would a higher version of DirectX affect my GPU's performance?

[DeltaDude]

Originally posted by DuckHunter1218:

Originally posted by DeltaDude:

Having an Intel HD graphics chip doesn't meet the minimum system requirements. This is very likely the problem, even if you can play single player. I would recommend upgrading the GPU.

Forgive me, but I'm not a very techy sort of person. I checked what version of DirectX I have, and it said I have DirectX 12, which meets the system requirements listed in the store page. Would a higher version of DirectX affect my GPU's performance?

Your software might be dx 12, because you likely have windows 10.

However, hardware wise, it is one of the lowest performing gpu's around. It works, however it is also sharing memory from your system. Which is why you are running out so quickly. This may be solved with 64bit client, but overall I would recommend switching to a dedicated gpu.