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Secret, you missed the salient point. Ubisoft is choosing the first controller, not the "preferred" controller. Yes I was aware of the other posts. Ubisoft needs to watch/program for the user chosen "preferred controller" by the OS. That why there is an option in Windows to "prefer" one controller over the other.
Devices and Printers>Game Controllers> Advanced Settings>Select the device you want to use with older programs>Preferred Device>(insert your controller of choice here)
Ubisoft is not adhering to this choice available in the OS. Having to remove your other controller is stupid when all that really needs to be done is Ubisoft to adhere to the preferred controller. It's unrealistic to ask users to have to plug in only one controller.
I also think you missed the point that I was able to fix it to where I COULD have other controllers connected if I just made the XBOX ONE controller (or whatever your joystick is) the first cvontroller by editing the registry.
Make sure he is listed before the other devices at the bottom of the list.
PS - i have tried every solution to no avail. I even did a clean install of win764 anbd still have issues. Uber Ubisoft lameness.
did you try calling ubisoft support about the issiue ?
contact numbers are listed here
https://support.ubi.com/en-US/FAQ/60/3888/international-support-contacts/kA030000000eiChCAI
I have ROCCAT TYON mouse and it was showing up as a controller in my game and in my devices on my PC.
To solve this:
1. go to "Devices and Printers"
2. Right click on your mouse devices. In my case it's "ROCCAT Tyon Mouse".
3. Click on "Properties".
4. Click on "Hardware" tab.
5. Search for "HID-compliant game controller" and hit "Properties".
6. Click on "Change Settings"
7. Go to "Driver" tab and click on "Disable" button.
Now restart your game or PC and you should be good :)
If you are like me and also have a ROCCAT Ryos MK PRo then you should have at least 4 different "HID-compliant game controller." Pick the right one.
If you have something like Axiomatic, I would suggest that you switch off 1 by 1 and test and make sure to have a separate mouse ready :) But I'm glad I fixed my issue!