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1) Trade Caravans and Visitors: they will come to your colony bringing trade goods to you. To trade with them, select your best social person and right click the pawn that has a yellow question mark icon. Visitors will have very few items to trade while trade caravans might have a good but still limited assortment of items.
2) Orbital Trading: You must have a communication console and you must have at least one orbital trade beacon who's area has goods within it. The trade ships will appear randomly (they're an event) and to trade with them, just right click the comms console with your best social person to begin trade.
What you're doing is only helping your relationship with the faction that you are contacting. While that does indirectly increase the chance of trade caravan and visitors, it does not allow you to trade with them directly. High relationships only allow you to call for aid at the expense of relationship points.
If my memory is correct, it raises the chance of orbital traders from a 4 to 12, so tripling the overall rate to what it would have been in alpha 12 of the game, before trade caravans were introduced. Back in they were still rare, but came often enough.