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Red star is peeking from box but you cant actually open it nor loot it.
The "workaround" if you can call it that, is to die in the mission and do Ranger's story once it's fixed :( Alternatively you could try what CatBegemot said.
https://steamcommunity.com/sharedfiles/filedetails/?id=3310830580
EDIT: The gemstone freaked out and glitched out of the box, but eventually the box itself opened and although the gem was missing, the prompt to pick up the gem was there and it triggered the flag to escape the bunker.
A way to just opt out of those story missions once in them seems like an obvious option to have as well.
gee, thanks for that high level help right there.
or there could just... be a "go back to main menu" button. that's an even easier one
They're not being pedantic, and if anything, it seems like you're not concerned enough.
We players understand we're playing a roguelite and that losing characters is a natural result of bad luck or poor skills; but if it's the result of bugs and glitches, then it becomes frustrated. It is out of our hands, and so it's not just "aw, guess I got bad luck".. It quickly becomes a feeling of "wow, this game is bad."
If something is truly bugged and there's currently no properly fix, it would be a good idea to temporarily add a 'return to campaign menu' button as a hotfix until the real problem is solved.
tl;dr
Losses are acceptable if the result of normal gameplay, it is not acceptable if it's the result of bugs.
Lol, glad you clearly weren't here when Wiz's mission softlocked whole campaign and we didn't have restart campaign in options. Then you would have had a real reason to complain so much.
...Yes, I probably would have filed bug reports for that. This isn't exactly something to brag about. Fixing that should've been priority one and I'm glad to hear this is no longer an issue.
Frankly, the game has a lot of bugs and glitches still, and I still have faith the devs will fix it, but.. if you're actually a representative of the game developers, you are honestly not a good spokesperson and are actively damaging the image of the game company.
You don't have to bow to every whim of every player, but you're actively talking people down who just want to play the game and have fun. Frankly, it strongly feels like you're a troll, rather than actually trying to be helpful.