I cant buy the game lol wtf is going on?

[EvilZombie]

is my money not worth it for you??

well update, not sure why steam is not assisting me in this issue i have been using this account for more than 20 years ! i called the bank and no issue on my side however steam is having issue but they are not assisting me!

Hello,

The payment method you are attempting to use has been restricted from use in our system.

This usually indicates that the payment method has been involved in a payment dispute or unauthorized purchasing activity on Steam.

However, we aren't able to identify the event that triggered this restriction. We only keep detailed payment information for a short time, so it is possible that the event that triggered this ban occurred some time ago.

I can't remove this restriction for you. You will need to use an alternate payment method to complete future purchases on Steam.

Steam Support
Raf

[AnimatedAnt_505]

Hey! Where are you located? We'd like to try and help.

[EvilZombie]

Originally posted by AnimatedAnt_505:

Hey! Where are you located? We'd like to try and help.

singapore somehow i cant buy this game while im able to purchase other games

[AnimatedAnt_505]

OK thank you! Do you see an error message or anything of the sort. I'll bring this up with the team now.

[EvilZombie]

Originally posted by AnimatedAnt_505:

OK thank you! Do you see an error message or anything of the sort. I'll bring this up with the team now.

yes im seeing error message

[Sido Olavich]

mm, considering steam is the middleman, i dont think its the devs fault lol

[EvilZombie]

Originally posted by Sido Olavich:

mm, considering steam is the middleman, i dont think its the devs fault lol

i never said dev was at fault haha im just saying my money might not worth for them haha

[AnimatedAnt_505]

Spoke to the team. We're not sure why this might be happening. Could it be an age gate issue perhaps? Please feel free to reach out to our dedicated support team, they'll be able to investigate: support.505games.com

[EvilZombie]

Originally posted by AnimatedAnt_505:

Spoke to the team. We're not sure why this might be happening. Could it be an age gate issue perhaps? Please feel free to reach out to our dedicated support team, they'll be able to investigate: support.505games.com

im 40 dude haha i did send a ticket to steam lets see how is it

[AnimatedAnt_505]

Sorry! We had to ask as that's the only thing we think it could be. Hope you get sorted soon.

[NormireX]

Originally posted by EvilZombie:

Originally posted by AnimatedAnt_505:

Spoke to the team. We're not sure why this might be happening. Could it be an age gate issue perhaps? Please feel free to reach out to our dedicated support team, they'll be able to investigate: support.505games.com

im 40 dude haha i did send a ticket to steam lets see how is it

What did the error message say out of curiosity? I've had trouble before so maybe I could have some insight if it is similar anyway.

[EvilZombie]

Originally posted by NormireX:

Originally posted by EvilZombie:

im 40 dude haha i did send a ticket to steam lets see how is it

What did the error message say out of curiosity? I've had trouble before so maybe I could have some insight if it is similar anyway.

An unexpected error has occurred. Your purchase has not been completed.
Please wait a few minutes and try again.
If you encounter this error repeatedly, please contact Steam Support.

its either the dev or gabe doesn't want my money haha

[EvilZombie]

well update, not sure why steam is not assisting me in this issue i have been using this account for more than 20 years ! i called the bank and no issue on my side however steam is having issue but they are not assisting me!

Hello,

The payment method you are attempting to use has been restricted from use in our system.

This usually indicates that the payment method has been involved in a payment dispute or unauthorized purchasing activity on Steam.

However, we aren't able to identify the event that triggered this restriction. We only keep detailed payment information for a short time, so it is possible that the event that triggered this ban occurred some time ago.

I can't remove this restriction for you. You will need to use an alternate payment method to complete future purchases on Steam.

Steam Support
Raf

[Aethrys]

Originally posted by EvilZombie:

Originally posted by AnimatedAnt_505:

OK thank you! Do you see an error message or anything of the sort. I'll bring this up with the team now.

yes im seeing error message

For future reference, if someone is ever troubleshooting for you and asks "Do you see an error message" "Yes I'm seeing an error message" should be followed up by telling them what that error message is and giving them any error code you see.

This helps the person helping you and helps both of you out.

[NormireX]

Originally posted by Aethrys:

Originally posted by EvilZombie:

yes im seeing error message

For future reference, if someone is ever troubleshooting for you and asks "Do you see an error message" "Yes I'm seeing an error message" should be followed up by telling them what that error message is and giving them any error code you see.

This helps the person helping you and helps both of you out.

Yup, and considering it is a payment method issue. Chances are that payment method has been flagged for misconduct or is out of date. This is on the users end 100%. The user needs to update their info if using a debit card or work with the bank. If it's a credit card then the issuer may have flagged the Steam Purchase and you will need to call the card issuer to let them know it was in fact you trying to make that purchase and they will white-list Steam for you. It would be a small chance that it is in fact Steam's issue.

[EvilZombie]

Originally posted by NormireX:

Originally posted by Aethrys:

For future reference, if someone is ever troubleshooting for you and asks "Do you see an error message" "Yes I'm seeing an error message" should be followed up by telling them what that error message is and giving them any error code you see.

This helps the person helping you and helps both of you out.

Yup, and considering it is a payment method issue. Chances are that payment method has been flagged for misconduct or is out of date. This is on the users end 100%. The user needs to update their info if using a debit card or work with the bank. If it's a credit card then the issuer may have flagged the Steam Purchase and you will need to call the card issuer to let them know it was in fact you trying to make that purchase and they will white-list Steam for you. It would be a small chance that it is in fact Steam's issue.

no its not my fault or my bank issue i checked with my fellow country men it seems to be the issue with steam themselves i have been using the same payment for more then 20 years and they decided to fk it up themselves i guess i have to buy from humble bundle then

to the mod/dev sorry this is a issue with steam the whole SINGAPORE is affected somehow steam decided the world most expensive city isn't creditable enough for them